Mahesh Kumar

Mahesh Kumar

Customer Support Engineer

Followers of Mahesh Kumar19 followers
location of Mahesh KumarBengaluru, Karnataka, India

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  • Timeline

  • About me

    Skilled in java production support with 4 years of experience in resolving complex network issues with troubleshooting and having experience in Mongodb, Oracle tables, Kibana, toad, splunk, GitHub, Eclipse.

  • Education

    • Vignan's institute of information technology

      2016 - 2020
      Bachelor of Technology - BTech Electronics and communication engineering A
  • Experience

    • Capgemini

      Apr 2021 - Apr 2023
      Customer Support Engineer

      Skilled in java production as Tech Support Specialist Engineer with 2+ years of experience in resolving complex network issues with troubleshooting. Critical thinker who addresses customer support issues and who consistently exceeds performance standards. Level-headed and calm in stressful situation with well-developed people skills. Collaborative team player with excellent communication skills and a passion for delivering high quality results.

    • Tata Consultancy Services

      Apr 2021 - now

      3.5 years of professional experience, Skilled in java production as Tech Support Specialist Engineer with 3+ years of experience in resolving complex network issues with troubleshooting. Critical thinker who addresses customer support issues and who consistently exceeds performance standards. Level-headed and calm in stressful situation with well-developed people skills. Collaborative team player with excellent communication skills and a passion for delivering high quality results.

      • Production Support Engineer

        May 2023 - now
      • Technical Support Engineer

        Apr 2021 - now
  • Licenses & Certifications

    • Microsoft Certified: Azure Fundamentals

      Capgemini
      Aug 2021
    • Cisco

      Tata Consultancy Services
      May 2023