Deep Enrich
Mahesh Kumar
Customer Support Engineer
19 followers
Bengaluru, Karnataka, India
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About me
Skilled in java production support with 4 years of experience in resolving complex network issues with troubleshooting and having experience in Mongodb, Oracle tables, Kibana, toad, splunk, GitHub, Eclipse.
Education
Vignan's institute of information technology
2016 - 2020Bachelor of Technology - BTech Electronics and communication engineering A
Experience
Capgemini
Apr 2021 - Apr 2023Customer Support EngineerSkilled in java production as Tech Support Specialist Engineer with 2+ years of experience in resolving complex network issues with troubleshooting. Critical thinker who addresses customer support issues and who consistently exceeds performance standards. Level-headed and calm in stressful situation with well-developed people skills. Collaborative team player with excellent communication skills and a passion for delivering high quality results.
Tata Consultancy Services
Apr 2021 - now3.5 years of professional experience, Skilled in java production as Tech Support Specialist Engineer with 3+ years of experience in resolving complex network issues with troubleshooting. Critical thinker who addresses customer support issues and who consistently exceeds performance standards. Level-headed and calm in stressful situation with well-developed people skills. Collaborative team player with excellent communication skills and a passion for delivering high quality results.
Production Support Engineer
May 2023 - nowTechnical Support Engineer
Apr 2021 - now
Licenses & Certifications
Microsoft Certified: Azure Fundamentals
CapgeminiAug 2021
Cisco
Tata Consultancy ServicesMay 2023
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