Stuart McRae

Experience

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  Combined Independents (Holdings) Ltd

  Jan 2000 - Nov 2007

  Hardware installation, configuration and maintenance, server and desktop support, encompassing a supervisory role for an in-house IT support team. Supporting a number of platforms including various Windows OS, MAC, Linux, SAP and MS Applications. Roles included:- Installation, Support for Blackberry and Windows Mobile users - handset and server support- Software Support - MS Office, SAP, Adobe Software, Symantec Anti-Virus, MS Exchange, Track-It Auditing and Veritas Backup Exec - Resolving Hardware and Software Issues - assessing the issue, planning a response and ultimately resolution- Support for 90+ Users - MS Windows Network- Support of WINNT, Win2000 and Win2003 Servers. Installation of new server hardware- Installation of new switches and UPS’s for the internal business network, running backups and general system upkeep- Windows 2003 Domain Implementation- Support of WINNT, Win98, Win2000 Pro, XP Pro Desktops. Installation of new desktop hardware - Standardising Operating Systems Show less

  • IT Support Technician

    Aug 1998 - Nov 2007

  • Website Catalogue Administrator

    Jan 2000 - Jan 2002
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  ParkWood Document Solutions Ltd

  Nov 2007 - Mar 2011

  IT Sales and Solutions Manager

  Covering all aspects of sales and network support for Printers, Photocopiers, Multifunctional Printers and new technologies such as a Digital Pen Solution.Other responsibilities included the sales and support of various software applications that compliment print hardware such as Electronic Document Management, Print Accounting, Print Control, Print Auditing and Document Security. Roles included:- Potential Lead Management- New Business Development- Account Management- Sales Support- Product and Sales Presentations- Hardware and Software Support- Sales Management- Networking- Customer Service Show less

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  Woodlands PMS Ltd

  Mar 2011 - May 2013

  Self Employed Consultant

  Woodlands specialise in providing a diverse range of dynamic assets including property, land and commodities. Mostly all of these products are suitable for investment via the use of a Self Invested Personal Pension (SIPP) or Small Self Administered Scheme.One of my primary roles is to expand our network of Affiliate Partners. To date our network of partners have sold in excess of 500 properties to over 200 investors in just over 4 and a half years of operation. What is even more impressive is that most of our business is conducted purely by referral.I have grown a team to incorporate Independent Financial Advisor's, Accountants, Tax Advisor's and Property Specialists. Roles include:- Office Management- New Business Development- Sales Management- Account Management- Networking- Product and Sales Presentations- Implementing New, improved Business Procedures- Affiliate Training- Client Support- Support of In-house IT Infrastructure: Apple hardware - iMac, MacBook, iPad, iPhone, Apple Time Capsule- New Online CRM System Implementation (Infusionsoft) Show less

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  ViSalus - Body By Vi Mac

  Apr 2013 - Dec 2013

  Regional Director

  In April I started my own business as an Independent Promoter for a new nutritional health platform recently introduced to the UK market. The Body By Vi Challenge is the number 1 Weight Loss and Fitness Platform in North America and Canada. It has already helped millions of people, lose millions of lbs and is now available in the UK and is growing by the day....Now 25,000+ strong we are determined to win the battle against obesity!I am always looking for hardworking, committed and dedicated individuals to join my Promoter Team and grow this exciting MLM business.My roles include:- New Business Development- Team Building and Management- Customer Support- Sales Management- Product Presentations- Networking Show less

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  Prestige Real Assets Ltd

  May 2013 - Sept 2013

  Self Employed Consultant

  Prestige Real Assets Ltd is a founding Regional Partner of The AJP Worldwide Partnership and was established in 2013, with over 6 years prior experience in the direct asset market. Prestige provides the opportunity for investors to purchase and own a diverse range of value-driven, dynamic assets including property, land and commodities.My roles include:-- Office Management- New Business Development- Sales Management- Account Management- Networking- Product and Sales Presentations- Implementing New, Improved Business Procedures- Affiliate Training- Client Support- Support of In-house IT Infrastructure: Apple hardware - iMac, MacBook, iPad, iPhone, Apple Time Capsule Show less

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  Zero 5 Enterprise Solutions Ltd

  Sept 2013 - Apr 2020

  Director

  Current role: Team Lead - Loans RedressContracting for a large bank, working within a productivity target driven environment processing customer complaints to the stringent guidelines set by the bank, the Financial Conduct Authority & the Financial Ombudsmen Service.

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  Huntswood

  Oct 2013 - Apr 2021

  Team Lead - Loans Redress

  Contracting for a large bank, working within a productivity target driven environment processing customer complaints to the stringent guidelines set by the bank, the Financial Conduct Authority & the Financial Ombudsmen Service.

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  Tickboxx - Your Personalised Bucket List

  Jan 2017 - Dec 2017

  Co-Founder
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  Kudos Coffee

  May 2021 - Dec 2023

  Operations Director
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  Square 4 Partners

  Feb 2024 - now

  Complaints Team Leader

  Managing a team of experienced complaints handlers to provide resolutions to LeasePlan customers following a sharp increase of complaints relating to issues with the implementation of a new IT System. This is the first time the client has used external contractors to integrate with their existing customer services and complaints teams. It is my responsibility to allocate work, monitor production and quality and provide resolutions to team queries by liaising with other stakeholders.

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  Self Employed

  Dec 2024 - now

  Assistant Project Manager