Tom Thomas

Experience

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  Varsity International

  May 2012 - Aug 2013

  Regional Manager

  ● Recruited, and managed personal team involved in their success leading to become one of the Top 10 sales teams in a month.● Researched customer pain-points and identified ways to understand their needs and then improve closing ratios, on a continuous basis. ● Trained team on how to approach customer base to improve personal sales.● Developed customer journeys and funnels to filter and target niche customer profiles.● Built valuable relationships with customer base to increase brand perception, loyalty, and referrals. Show less

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  Wasserman Next Gen

  Aug 2012 - May 2013

  Campus Brand Manager

  Promote Brand Awareness for the launch of Microsoft Windows 8 on University Campus.Held campus events and conducted user surveys.

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  Proagrica

  May 2014 - Aug 2014

  QA Analyst

  ● Researched standards and strategies for high quality product testing ● Designed and documented optimal product testing breakdowns for team members which resulted in saving 5-6 hours of work per week for each member of the team● Tracked quality defects throughout product lifecycle through consistent and effective communication within cross-functional teams● Involved in Waterfall lifecycle methods within Scrum

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  Legacy Measurement Solutions

  May 2015 - Aug 2015

  Process Improvement Engineer

  Tasked with improving production from manufacturing facility● Conducted analysis of production process, parts, labor using data, statistics, and engineering techniques to eliminate bottlenecks and core issues.● Presented solutions to various stakeholders resulting in 150% production time saved.

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  Proagrica

  Aug 2016 - Jul 2019

  Quality Test Engineer II

  ● Oversaw testing for 5+ terabytes of customer data, ensuring stability across 70+ software releases and validating data integrity.● Enhanced product quality by contributing to feature development, backlog grooming, and UI/UX reviews.● Spearheaded automation efforts, reducing testing time by 40% which led to faster deployments, and avoided $500K+ in potential downtime costs.

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  Matrix Code Tab

  May 2020 - Jun 2020

  Developer and Creator

  ● Created and Implemented a Chrome Web Store extension using HTML, CSS, and JavaScript. Achieved a 5 star rating and 200+ users with no SEO efforts.

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  Towards Data Science

  Aug 2020 - Aug 2022

  Technical Writer
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  FPL Analytics

  Sept 2020 - May 2021

  Data Analyst

  ● Scraped 50,000 rows of performance data weekly using Python (Beautifulsoup) and created insightful visualizations in R using ggplot2. ● Achieved a 160% jump in rankings or jump from 3.7M to 1.4M position from a pool of 7 million players.● Authored technical articles on player performance for audiences on Medium.

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  University of Exeter

  Oct 2021 - May 2022

  Research Assistant

  ● Researched 40+ academic papers for a Systematic Review to collect, clean, and organize datasets for building statistical models and data visualizations using R. Sys-Review successfully published.

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  Orion Innovation

  Dec 2022 - Jul 2024

  Data Scientist

  • Built a performance product utilizing models such as clustering for classification, XGBoost, and Random Forest for asset forecasts, NLP tokenization using nltk for sentiment analysis, as well as Keras and TensorFlow for LSTM time-series predictions.• Improved model accuracy by 30% through hyperparameter tuning and optimization.• Integrated PDF content with OpenAI's LLM using RAG, boosting response accuracy and driving client engagement up by 25%, driving significant potential revenue growth.• Led data solution projects for major clients (FA, NRL, AFL, Crystal Palace FC), improving stakeholder decision-making processes.• Developed a product recommendation engine by generating 1.7 million synthetic data points (Kaggle, HuggingFace) and utilizing a Collaborative Filtering Algorithm.• Created visually engaging front-end interfaces through Flask applications, Google Looker Studio, and Power BI and presented to wide audiences effectively.• Aligned stakeholder expectations and crafted strategies for product analysis, Go-to-Market planning, and POC development, leading to a 30% increase in product adoption.• Developed an award-winning application, recognized as a Top 10 winner in the GSIC Groundbreakers Innovation Challenge, contributing to increased company visibility and potential $1M in business opportunities. Show less