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GAURAV .

GAURAV .

Prakash Utsav

Followers of GAURAV .2000 followers
location of GAURAV .Bihar, India

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  • Timeline

  • About me

    .

  • Education

    • Institute of Hotel Management & Catering Technology Patna . Ministry of Tourism Govt. of India

      2016 - 2019
      B.sc In Hospitality & Hotel Administration 7.0

    • Maharaja College Ara

      2013 - 2015
      Intermidate Science

    • Amity University

      2021 - 2023
      Master in Business Administration Marketing & Information Technology 8.2

    • DAV Schools Network

      2000 - 2013
      Matriculation

    • Indira Gandhi National Open University

      2016 - 2019
      BHM Bachelor in Hotel Management

  • Experience

    • Lallooji & Sons

      Dec 2016 - Jan 2017
      Prakash Utsav

    • Jaypee Hotels & Resorts

      Jun 2017 - Oct 2017
      Internship

      • Guest Services: Responsible for assisting guests with their needs. • Overall, as a hotel intern, prepared to work in a fast-paced environment and be willing to learn and take on new responsibilities as needed.

    • Hyatt Regency

      May 2019 - Sept 2020
      Associate

      Greeting and welcoming customers: F&B Associates are often the first point of contact for customers . • Serving food and drinks: F&B Associates serve food and drinks to customers, ensuring that they receive their orders accurately and in a timely manner

    • Skorydov Systems Private Limited

      Jun 2022 - Aug 2022
      Intern

      ZENDESK – It is a support platform customer ask query & need help. Team guide customer in right direction. For Ex some one asks for who to fill form 16 we send link step by step process available in link.

    • Bandhan Bank

      Jun 2023 - now
      Assistant Manager

      Interacting with customers to understand their banking needs, addressing inquiries, and providing information on various banking products & services.

  • Licenses & Certifications

    • TCS ION

      Tata Consultancy Services
      Nov 2022

    • Gratitude - Intern Card

      Jaypee Hotels & Resorts
      Oct 2017

    • The Fundamentals of Digital Marketing

      Google Digital Garage
      May 2020

    • HYSTAR Gold 3 &4 Quater

      Hyatt Hotels Corporation
      Dec 2019