Julia Dirsha

Experience

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  Blizko Magazine

  Mar 2013 - Feb 2014

  Client Relationship Manager

  Managed the customer service division, handled customer requests, ensuring prompt resolution of inquiriesCollaborated with internal departments, including finance, operations, marketing and sales, to streamline workflow and achieve organizational objectivesWas in charge to cultivate and maintain excellent client relationships by being in constant communication, being aware of the needs of the client and providing necessary solutionsWorked with internal departments, such as finance, operations, marketing and sales to optimize workflow and accomplish organizational goals. Show less

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  Asia Easy Pay

  Jul 2014 - Nov 2014

  Content Manager
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  Casa del sol Hotel

  Dec 2014 - Nov 2016

  Front Office Supervisor

  Managed front desk operations, ensuring smooth check-in/check-out processes and handled guest inquiriesCoordinated with housekeeping, maintenance and F&B departments to streamline operations and maintain high service standardsDesigned and implemented upselling strategies, promoting hotel amenities and servicesImplemented upselling strategies, promoting hotel amenities, packages and services to maximize revenue opportunities.

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  Gran View Hotel

  Feb 2017 - Jan 2019

  Brand Consultant

  Redesigned and rebranded the spa facilityDeveloped and implemented marketing strategies, including promotional campaigns, partnerships and events to attract new customers and retain existing clientsOversaw operational aspects, including staff training, scheduling, inventory management and quality controlOversaw operational aspects, including staff training, scheduling, inventory management and quality control.

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  NEWGEN design

  Jan 2019 - now

  Marketing consultant & Web developer

  Developed strategic plans, providing an effective roadmap for brand growth and it’s consolidation across various sectors (hospitality, real estate, tourism, wellness and SPA, development)Crafted corporate identities (logos, corporate styling, etc.), paying special attention to visual appeal while maintaining brand integrityProduced advertising content, including materials for social media and other graphic elementsDesigned attractive and user-friendly websites for a diverse range of clientsPrepared presentations and documentation for internal and B2B use Show less

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  Schutyser Studios

  Aug 2021 - Apr 2022

  Brand Manager

  Was representing the artist in various expos an events, created online media presence, engaged fans and designed successful campaigns, resulting in increased recognition and sales

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  Dream Planners

  Nov 2022 - Nov 2023

  Travel consultant & Digital solutions developer

  Founded an online travel concierge company, specializing in crafting customized travel plans and managing accommodation, activities and transportation bookingsConducted extensive research on destinations and activities, identifying unique opportunities, experiences and attractions to design personalized travel itinerariesCultivated strong relationships with clients by providing individual consultations, itinerary planning and high-quality customer service