Bruno Borroni

Experience

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  NL-industries

  Jun 1986 - May 1990

  Supervisor

  Audio Visual Supervisor, Refurbishing Department NL Industries (Division of CVN), Rochester Hills, MichiganSupervised 40 technicians specializing in the repair of electronic equipment.Production scheduling to achieve production goalsTroubleshootingWorked to meet Quality Control StandardsMade finial decisions relating to cost effectiveness of repair.Manager, Servicing Department Telkom, Windsor, CanadaRan Canadian refurbishing facility (sister company of NL Industries).Worked closely with buyers for selection of products for refurbishing.Responsible for hiring and training of new technicians.Meeting day to day production goals. Show less

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  JONES ELECTRONICS

  Feb 1991 - May 1998

  Electronic Technician

  Worked as a Factory Trained Senior Bench Technician With Certifications from Sharp,JVC,RCA,Panasonic,Toshiba, and others. Repairing Consumer Electronics to a component level. Responsible for Assisting and training multiple technicians, Meeting Daily Production Goals, Working with Customers for Best Service Experience.

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  Bell Atlantic Nynex Mobile

  Jan 1999 - Apr 2002

  Technical Support Specialist

  Technical Support Specialist (Full-time)I facilitated customers with technical issues, including troubleshooting HLR issues, pulling call records, Equipment repair, and addressing Voicemail problems as Call Center Technical Support Specialist. Besides coaching and mentoring other technicians on the resolution solutions, I served as the Roaming Coordinator, managing TTs generated by Technical Support regarding customers roaming on other networks, updating point codes. I collaborated with other outside Network Coordinators to reset HLR Profiles. Show less

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  Verizon

  Apr 2002 - Dec 2018

  Field Engineer

  Field EngineerI was integral in directing over 40 Cell Sites, Small Cells, DAS, and Repeater Systems. Apart from overseeing performance, integration, and repair of Fiber Backhaul, I leveraged Siterra, Site Tracker, and other propriety mapping and performance tools to track RF Performance and customization. I identified and addressed all repair issues utilizing PIM Testers and Antenna Sweep Kit while troubleshooting CPRI, LAN, WAN Connections for PIM & VSWR. I evaluated quotes from different Vendors for service/repair of systems and Services as well as followed up on services provided. I also developed and established Best Cost Practices and conducted Data Collection for performance optimization. Additionally, I directed Carrier Additions and Tailoring to Optimize performance.Cell TechnicianI was accountable for servicing Cell Sites, including programming, Ericsson LTE Frames, Motorola 4812 & 9600 Frames, Fiber Backhaul Solutions. In addition to managing programming/Troubleshooting of Cisco ASR 1000 & 920 Routers, I served as a subject matter expert in Automatic Alarm System Configuration, Inventory, Troubleshooting, Building Maintenance, and Vendor Follow-ups. Moreover, I managed Greenville Core, Upstate SC, GA, and NC to Midlands. Show less

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  NCR Corporation

  Feb 2020 - Apr 2020

  CE2

  I was responsible for performing effective Field Service of ATMs.

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  Canon Solutions America

  Nov 2020 - May 2022

  Digital Engineer 2

  Digital EngineerI earned Canon Factory Training on handling multiple types of equipment, including LFP Large Format Printers, Arizona Series, Roll Feed Production Printers, Color Stream Series, and Cut Sheet Production Printers I300 Series. I also oversaw day-to-day Service and Maintenance of Pre and Post Equipment.Cut Sheet Production Printers I300 Series,Day to day Service and Maintenance of Pre and Post Equipment.

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  DISH Network

  May 2022 - now

  Network Engineer

  5G site integrations, Trouble Tickets, Backhaul/ Fronthaul, Troubleshooting.