McKenzie Nelson

Experience

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  Nordstrom

  Jun 2015 - Aug 2015

  Personal Stylist Assistant

  In this role, I was working with Top Personal Stylist Kim Luttio to achieve greatest customer satisfaction. I also learned to identify trends in fashion and understand customer needs while shadowing Kim Luttio. This was one of my favorite jobs, as it allowed me to explore my creativity and understand better the world of fashion.

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  Nordstrom

  Jan 2016 - Apr 2016

  Sales Representative

  In this role, I completed 20 hours of customer service training conducted by the Nordstrom company. I also developed, established, and maintained positive business and customer relationships and expressed personal creativity through fashion pieces and accessories.

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  Red Robin

  Feb 2016 - Aug 2018

  Server

  As a server, I communicated with guests to ensure satisfaction while providing quality customer service, and multi-tasked to complete team member duties while serving 15+ tables per shift.

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  Patriot Home Mortgage

  Aug 2016 - Mar 2017

  Marketing Coordinator

  Working with local loan officer Josh Brown to enhance client satisfaction as well as market services to new and returning clients. I designed multiple mailer pieces and assisted Josh in strategic planning and marketing construction.

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  Utah Tech University

  Jan 2017 - May 2017

  Professional and Technical Writing Intern

  I was commissioned for this role to organize and develope a Career Coach training manual, where I exhibited critical thinking skills through self-motivated research and informational interviews.This manual is still used to train new Career Coach hires at the UTU Career Center.

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  Utah Tech University

  Aug 2017 - May 2018

  Internship & Social Media Coordinator

  I worked with both staff members and students to connect with jobs and internships within the community and across the western region. I also managed the University Career Center's social media accounts through the following platforms: Instagram, Facebook, Twitter, Snapchat.

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  Coral Desert Rehabilitation

  Sept 2017 - Nov 2017

  Certified Nursing Assistant

  I assisted patients with daily tasks, putting my Nursing Aide Certification to use. This includes taking vitals, assisting with sleep apnea machines, bathing and grooming, and general upkeep of the facility and it's members.

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  Oncotelligent

  Sept 2017 - May 2018

  Utah Tech University Chapter President

  As a leader in this role, I directed and trained a team of 10 like-minded individuals to achieve a common goal. I recruited, interviewed, and hired candidates in Utah and Washington State and networked with local and global businesses to obtain sponsorship.Delegated responsibilities among team members based on interest and skillset

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  Utah Tech University

  Aug 2018 - May 2019

  Peer Mentor Manager

  In this role, I Implemented in-office employee training and peer mentor training, managed social media accounts on various platforms (Twitter, Instagram, Facebook), and met with 12+ students weekly to provide constructive feedback on resumes, cover letters, LinkedIn profiles.I also discussed job opportunities with students, managed office appointments, and responded to student emails. I gained experience in troubleshooting student issues with platforms such as: Handshake, D-mail, Google Docs, Canvas, and Microsoft Office. Show less

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  Warehouse Group Inc.

  Jul 2019 - Aug 2020

  Social Media Manager

  At this role, I managed the company social media account and followed corporate standards in posting photos, and interacting with the community online.

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  Warehouse Group Inc.

  Sept 2021 - Nov 2023

  Assistant General Manager

  In this role, I co-managed a team of 66 employees with my General Manager. I supported him in this role with employee scheduling, payroll systems, and on-the-floor duties. I implemented a key-performance-indicator (KPI) tracking system to illustrate each employee's strengths and weaknesses, allowing management to schedule top performers on busy nights.

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  House of Eve Bar & Restaurant

  Dec 2023 - May 2024

  Bar Manager

  In this role, I created a personalized cocktail menu for the new restaurant House of Eve, located in South Lake Union, Seattle, WA. During my time at this company, I created 35 unique and original cocktails for the company, rotating specials and using seasonal ingredients. I also managed a team of 15 employees, working under the General Manager to achieve sales goals and create a positive guest experience.

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  Kush Stitch

  Jul 2024 - now

  President

  As President, I'm responsible for providing strategic leadership and oversight for each department, and act as a liaison between these departments and the Board of Directors. This includes setting the organization's strategic direction and translating the vision and corporate goals set by the Board of Directors into operational strategies to meet financial goals. I continuously cultivate positive working relationships between board members, department leads, and the community. I develop and implement cost-effective systems and operations to meet the current and future needs of the company. Show less