Amit Kumar Singh

Experience

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  Tech Connect Services Pvt. Ltd.

  May 2012 - Sept 2015

  Service Engineer

  Complaints and provide the support to resolve the issue in AV devices.Expert in resolving any type of audio video related issue. Taking care of the installation and commissioning of AV devices (Cisco VC devices, Polycom VC devices, Sony VC devices, Amplifier, Switcher, Mixture, Scalar, Crestron Touch panel, Crestron Touch screen, Crestron processor, Different type of projectors, PA System, Mediastar, One LAN NTB Box etc. and all AV devices)Taking care of AMC and Preventive maintenance of audio video devices.On daily basis, visit the client site (TCS, Airtel, Genpact, Wipro, ICICI Bank, Ernst & Young, WNS, ZS, NTPC, ONGC etc.) to attend the technical related issues and provide Technical support to the client from Sep 2012 to Sept 2015. Completed the Project of Airtel including Storages, Servers, Touch panel processor, All Audio and video devices and different type of processor, PA Systems, LED/LCD Systems and VC devices installed and provide support to client.I am responsible for Project Management / Service Delivery / Network Management: To monitor the delivery and the SLA’s to meet Customer expectation.Implementation and commissioning of Audio video and VC systems at different sites in Delhi/NCR and support to customers in any technical related issues and expertise in Project delivery for System Integration of AV devices. Exposure in analyzing information system needs, evaluating end-user requirements regarding the audio-video devices and custom designing of network solutions and troubleshooting problems and support functions.Updating customers with weekly project reports & weekly reviews. Show less

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  Vega Global

  Sept 2015 - Nov 2021

  Site Engineer
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  Evertz

  Dec 2021 - now

  AV Service Engineer

  Evertz Microsystems is a global leader in the design and manufacturing of professional audio and video infrastructure. Evertz offers the most complete end-to-end solutions for AV distribution and visualization, including video wall technology, routing, video record and playback, fiber extension, video over IP, and RF satellite solutions and all.