
Timeline
About me
User Support Analyst | Technical Support
Education
William g. enloe high school raleigh, nc 27610
2003 - 2007High school diploma
Experience
Us army
Jan 2011 - Jan 2015Computer/detection systems repairerGeek squad
Sept 2015 - Dec 2016Consultation agentNc department of health and human services
Nov 2018 - Feb 2020Desktop support specialistNorth carolina department of public safety
Feb 2020 - Dec 2020User support specialistNorth carolina department of natural and cultural resources
Jan 2021 - Oct 2024User Support Analyst
Mar 2023 - Oct 2024User Support Technician
Jan 2021 - Mar 2023
Millennium print group, a subsidiary of the pokémon company international
Oct 2024 - nowUser support specialist
Licenses & Certifications
Scrum fundamentals certified (sfc)
Scrumstudy - accreditation body for scrum and agile;download free scrum body of knowledge(381 pages)Jan 2020
Languages
- enEnglish
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