Atinuke Ademola

Experience

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  Federal Medical Centre Gawu Babangida

  Jan 2017 - Oct 2018

  Scientific Officer

  • Maintained a streamlined venipuncture process, ensuring efficient and accurate collection of blood samples from patients, with a minimum success rate of 95% and a reduction in patient discomfort by 20%.• Maintained a specimen registration system, accurately recording and receiving specimens from patients, ensuring 100% sample integrity and reducing specimen handling errors by 15%.• Maintained a comprehensive laboratory result recording system, accurately documenting and reporting analytical results, achieving a 99% accuracy rate in result recording and reducing reporting errors by 10%.• Maintained a standardized microbiological staining protocol for sputum samples, enabling efficient and accurate identification of acid-fast bacilli, resulting in a 95% success rate in identifying and reporting acid-fast bacilli.• Ensured proper documentation and traceability of all laboratory processes and results, adhering to regulatory and quality assurance standards, and maintaining accurate records with a 100% compliance rate. Mostrar menos

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  AmuGOLD GROUP

  Jul 2019 - Jan 2022

  • Managed and controlled product manufacturing and delivery processes.• Created production schedules based on customers order and requisitions.• Facilitated the distribution center’s operation processes by receiving and stocking products.• Coordinated product storage, handling and distribution.• Oversaw truck loading operations to achieve proper weight distribution.• Maintained accurate records of inventory received and distributed, decreasing the instance of lost shipments by 60%• Carried out inventory and stock reconciliation.• Implemented logistical strategies to ensure targets are met.• Oversaw the integrity and accuracy of all products leaving the distribution center.• Monitored and managed day to day operations of the distribution center.• Motivated, provided detailed training and mentoring for each new team member to optimize performance and productivity of all crew members.• Effectively communicated with all levels of staff and management.• Partnered with other departments to resolve problems and discrepancies.• Documented and reported damaged/missing products within 24 hours to resolve stock issues efficiently.• Assisted customers with inquiries, requests, and responded to complaints. Mostrar menos • Spearheaded the establishment of a functional quality control laboratory to detect and correct deficiencies in products• Premiered a sensitisation session on salient health issues and total wellbeing for colleagues• Facilitated and secured NAFDAC approval for a number of products• Coordinated with the Standard Organisation of Nigeria (SON) as the responsibility officer during inspection• Monitored production operations to be sure they meet the quality assurance standards that have been set• Inspected, measured and evaluated finished cosmetic and skin care products to be sure they are of adequate quality and meet appropriate standards • Reported findings and kept careful log of observations made• Recommended adjustments to manufacturing processes to ensure maintenance of the same level of quality Mostrar menos • Dealt with queries from customers and ensured all inquiries are acknowledged and escalated to the appropriate unit within one hour, achieving a 90% resolution rate.• Executed a proactive customer wellness check program during COVID-19 lockdown, conducting phone calls and chats with a minimum of 50 customers, maintaining a satisfaction rate of 80%.• Co-led the organization's corporate social responsibility initiatives, including the identification, screening and selection of beneficiaries for empowerment, resulting in empowerment of 35.• Managed a robust customer feedback management system and implemented improvements that resulted in a minimum 15% increase in overall customer satisfaction ratings.• Co-executed customer retention strategies, including loyalty programs and regular feedback collection campaigns, resulting in a 10% increase in customer retention rate.• Issued quality alerts and documented customer complaints related to product quality, leading to a 20% decrease in product-related customer complaints and ensuring timely resolution of issues.• Communicated excellently and managed relationship with clients and customers through various channels, maintaining an 80% customer satisfaction rating based on feedback surveys.• Led failure analysis investigations and implemented corrective and preventive measures, resulting in a 15% decrease in recurring issues and customer complaints.• Maintained a streamlined record-keeping system, ensuring compliance with relevant regulations and data privacy requirements, and reducing record retrieval time by 20%.• Co-managed an effective collaboration with vendors and external regulatory health agencies, achieving 100% compliance with resource utilization plans and regulatory requirements. Mostrar menos

  • Inventory and Distribution Centre Supervisor

    Jan 2020 - Jan 2022

  • Quality Assurance/Control Officer

    Jul 2019 - Jan 2022

  • Customer Experience Personnel

    Jul 2019 - Jan 2022
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  Jooro Junior Secondary School, Ilorin

  Oct 2020 - Nov 2020

  Teacher trainee

  • Took responsibility for class progress • Organized classroom and learning resources• Prepared lesson notes and marked pupils’ notes• Motivated pupils and maintained discipline• Taught basic science curriculum for secondary school

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  Soft Intelligent Machines

  Mar 2024 - Mar 2025

  Marketing and Branding Manager

  Planned and executed marketing strategies to enhance brand visibility and drive business growth, ensuring consistent messaging across all platforms. Oversaw campaign development, digital initiatives, and social media activities, aligning efforts with core branding objectives.