Schad Eidam

Experience

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  Cerritos College

  Jul 1996 - Jun 2000

  English and ESL Tutor
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  Gap Inc.

  Dec 1997 - Jun 2000

  Associate Manager
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  UPS

  Dec 1997 - Jun 2000

  Preload Supervisor
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  HMSHost

  Jul 2000 - Jul 2007

  Bartender
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  Volt Workforce Solutions - MN

  Aug 2007 - Nov 2008

  Recruiting and Payroll Administrator
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  Park Place Technologies

  Dec 2008 - Jun 2021

  Supported 83 sites in North America, LATAM, EMEA and APAC. Encompassing warehousing, test and repair labs, data centers, regional offices, enterprise operations centers, supply depots, food services and fitness centers.• Consistently reduced operating costs, by building strong business partnerships, contract negotiations, and consolidating services. Utilizing a deep dive approach, allowed for waste and cost savings to be identified. • Successfully remodeled and / or opened 14 global sites in a three-year period. Including four warehouses, three test and repair labs, four regional offices, two enterprise operation centers and a yoga studio. • Established safety and security protocols at all sites. Including egress, first aid, CPR, AED, disaster, and active shooter procedures. All of which were incorporated into a newly branded business continuity program, implemented in 2020.• Streamlined safe workplace standards, which allowed for agile pivoting of workgroups during the entirety of the Covid-19 pandemic. This included automated infrared temperature screening, seating strategies, touchless washrooms, enhanced cleaning, signage, and the procurement and distribution of PPE supplies globally. Show less Provided hardware, application, and onboarding support for a global staff of 900 employees, throughout North America, EMEA and APAC regions. • Exponentially increased security, software and desktop technology provisioning, by utilizing a work smarter approach. This was largely achieved by leveraging Microsoft PowerShell, SCCM and SharePoint. Increasing provisioning production by 300%. This became hugely important during the acquisition and integration of EMEA and APAC regions.• Implemented cost saving strategies, which reduced the overall cost of desktop hardware, VoIP phones and peripherals. This was accomplished by establishing a companywide hardware standard, and partnering with Dell, IBM, CDW and SHI. The result was an annual CAPEX reduction of 28%. • Restructured the corporate mobile phone program, which significantly shrank the cost of phone hardware and monthly mobile plan stipends for field and operations staff. Annual operating costs were reduced by 31%. This also allowed for greater security, support, and asset tracking. Show less Provided day to day support, procured office supplies and equipment, managed vendors, and maintained company standards and best practices. • Implemented a digital and physical hardcopy filing system, which allowed for greater access and visibility of customer data and contracts. • Administered various customer and employee experience initiatives. Including marketing promotions, sales SPIFF incentives, employee outings, holiday gatherings, and the Presidents Club award program. • Supported the Marketing Team’s efforts, in rebranding Park Place International in 2010. This included remodeling regional offices, customer communications, and business centric materials. Show less

  • Global Facilities Manager | Operations

    Mar 2018 - Jun 2021

  • Help Desk Administrator | IT

    Sept 2011 - Mar 2018

  • Office Manager | Operations

    Oct 2009 - Sept 2011

  • Data Contractor | Finance

    Dec 2008 - Oct 2009
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  NVent Electrical & Fastening Solutions

  Aug 2021 - Jul 2023

  Distribution Supervisor

  Proudly supervised and supported 43 distribution center team members. Including inbound and outbound operations, inventory, quality, returns, will-call and operations support. • Consistently exceeded daily shipping goals of $2.3 million in material shipped and 2,300 lines of work processed. Achieved largely through team development, efficiencies and closely monitoring productivity. • Consistently exceeded key performance goals. Areas measured: productivity, shipping accuracy, customer claims, inventory accuracy, delivery, lean, safety, employee retention, employee satisfaction. • Accomplishments: implemented an enhanced training program, which equipped new staff members with the basic tools needed to be successful and productive within the first 90 day. Paired with daily metrics reporting, staff members gained greater visibility to key performance indicators. This directly impacted employee retention and satisfaction. Show less

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  School Dismissal Manager

  Mar 2024 - now

  Senior Customer Support and Trainer