Robin Buhler

Experience

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  Fort Cooper State Park

  Feb 2007 - May 2007

  Park Manager Assistent

  Assisted Fort Cooper State Park in park and wildlife management. Cooperated in a team setting, consisting of local and state management, to sustain wildlife structure at park.

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  Office of Doctor Charles Prentice

  Sept 2007 - Dec 2007

  Office Manager Assistent

  Effectively put my skills to work in an unknown field of work; performed medical dictations, sorted patient files, observed certain medical procedures.

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  Embry-Riddle Aeronautical University

  Jan 2008 - May 2013

  Student

  Studied in the field of Aeronautics for a total of 5 years at Embry-Riddle. Focused primarily on Airport and Airline Operations. Extensive project experience in both fields. Vast knowledge of airline fleets, routes, planning, and dispatch.

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  Comtrend

  Jun 2008 - Aug 2008

  Manager/CEO Assistent

  Installed and implemented multi-media systems into new complex at Kantonsschule: Kanton Zug. Communicated with school director, technologies assistants, and others to employ all systems with regard to the time frame constraints.

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  Edelweiss Air AG

  Aug 2011 - Aug 2012

  In-Flight Department Trainee

  Trainee in In-Flight Department at Edelweiss Air AG, sister company of Swiss International Air Lines and Lufthansa Group Member.-Charter Airline Support-Crew Planning-Safety and Security-Observation Flights-Operations Control Center- Flight Dispatch-Cabin Maintenance-Support and Monitoring for Materials Planning / Control-Assistance with Loading Adjustments and Excess Load Control-Meeting Protocols -Analyzing and Clarification of Reports and Forwarding Data (Quality Control)-Participation in the Preparation and Drafting of New Reports (Excel)-Active Participation in New Flight Projects-Close Co-Operation with all Departments-Participation with In-Flight Projects (Incl. Catering) Show less

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  Swiss International Air Lines

  Jan 2016 - Sept 2023

  -Oversight and Responsible for all Flight Dispatch and Operations personnel in 24-hour shift operations in OCC setting-Liaison between Chief Pilot, Crew Scheduling, Ground Operations, Cargo-Coordinating and managing Air Traffic Control (ATC)-Slots with NM/Eurocontrol, Skyguide, Network Operations Center and contributing to punctuality targets of SWISS in taking corrective action and measures Certified Instructor based on Training Courses by Lufthansa Aviation Training-FAA Certified Flight Dispatch License HolderNew Entry Training for Flight Dispatchers and well as yearly recurrent training for Flight Operations Officers-EASA Standards Active Support for Long Haul Operations abroad for SWISS operations (Boeing 77W and Airbus A333/343)-Active Communication Link between Flight Crew, Flight Dispatch and Network Operations Control-Real Time Speed / Cost Index monitoring-Real Time Re Optimization of Flight Levels-Real Time Weather Watch (Various Sabre Applications) -Flight operational support for SWISS flight operations as per OMM, OMA, OMB, SMS-Planning and execution of flight preparation and flight planning, taking into account operational and official regulations, NOTAMS, Weather, as well as ecological and economic principles, with aim of achieving best possible economic efficiency-Delivering Inflight Support to long-haul flights en-route, commercial steering inputs and any warnings in reference to security, safety and hazardous weather elements -Patched software and installed new versions to eliminate security problems and protect data-Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones-Achieved 20% increased operational efficiency decreasing flight planning time-Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes

  • Shift Leader - Flight Dispatch

    Jan 2021 - Sept 2023

  • Instructor Flight Dispatch

    Jan 2018 - Sept 2023

  • Flight Follower / Mission Support Specialist

    Jan 2016 - Sept 2023

  • Flight Dispatcher

    Aug 2013 - Sept 2023

  • IT Specialist

    Jan 2016 - Dec 2019
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  Lufthansa Aviaton Training

  Jan 2018 - Sept 2023

  Certified Adult Instructor

  -Swiss SVEB Diploma / over 1000 hours performed in classroom training-Responsible IATA IOSA Internal Audit Flight Operations SWISS - 0 findings Performance Audit 2022-ATPL Theory Instructor Lufthansa Aviation Training-Led projects and analyzed data to identify opportunities for improvement-Applied simulations and other training techniques to instruct flight controllers on effective planning strategy

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  National Airlines

  Jun 2023 - now

  • Oversee all daily responsibilities including on time performance and optimal aircraft utilization. • Address customers’ questions, concerns, and inquires in a professional and timely manner.• Govern the work of on-duty Operations personnel including Flight Dispatchers, Crew Scheduling, Ground Operations and Mission Planners during scheduled and non-scheduled operations ensuring all tasks are executed in accordance with operating policies and procedures. • Monitor operational plans to help prevent threats of weather, mechanical issues, air traffic control constraints, fuel supplies, labor, and other disruptions to operations. Show less

  • Senior Manager Flight Dispatch

    Oct 2023 - now

  • Duty Manager SOC

    Jun 2023 - Oct 2023