Helen D.

Experience

• 

  Thompson Douglass Butterell

  Jan 1989 - Jan 1991

  • Receptionist

    Jan 1989 - Jan 1991

  • Receptionist

    Jan 1989 - Jan 1991

  • Receptionist

    Jan 1989 - Jan 1991
• 

  Central Coast Local Health District

  Aug 2009 - now

  • Reception duties including answering phone, assisting with enquiries, taking messages, making appointments, filing patient notes, cards and files and archiving, processing referrals• Prioritising and planning my workload• Working in an environment of interruption and sometime difficult public/customer relationships with a high degree of independence• Confident use of NSW Health computer systems including eMR, Outlook, ComCare database for enquiries and data entry, ProAct, Citrix File creation and tracking systems, Outlook and the Microsoft Office Suite• Room bookings• Dealing with patient details confidentially• Supporting Allied Health clinicians practising a range of disciplines• Processing mail, banking, ordering supplies• Opening and securing premises where required• Liaising with other staff members to create a team environment• Processing timesheets and leave forms in payroll system• OH&S checks and monitoring duress systems• Discrete handling of confidential information• Problem solving and implementing independent solutions Show less

  • Administrative Assisant

    Aug 2009 - now

  • Administrative Assistant

    Aug 2009 - now
• 

  NSW Health

  Feb 2022 - now

  Customer Experience Officer, HealthShare NSW