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Diana Kuipers

Diana Kuipers

Assistent New Business

Followers of Diana Kuipers346 followers
location of Diana KuipersApeldoorn, Gelderland, Netherlands

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  • Timeline

  • About me

    Product owner and senior technical writer at Thinkwise Software

  • Education

    • University of Amsterdam

      1989 - 1990
      Bachelor's degree HISTORY

    • University of Bergen

      1995 - 1995
      Certificate Communications

      Erasmus scholarship

    • University of Amsterdam

      1990 - 1995
      Master's degree Communication and Media Studies

      Activities and Societies: Activities and societies: member of CREA (the creative club). And still an enthusiast illustrator. Specialization: Communication history. Final thesis on the position of women after WWII, as described in the women's magazine Beatrijs.

  • Experience

    • SCOPE marketing technology b.v.

      Aug 1995 - Dec 1995
      Assistent New Business

      Create texts to support the New Business department, manuals, and release notes

    • IRIS Investment Support Systems

      Jan 1996 - Apr 2003
      Communication specialist and technical writer

      - Create technical documentation (manuals, release notes).- Write and edit flyers, newsletters, press releases and text for the website.- Provide matching graphics.- Create PowerPoint presentations.- Manage external agencies (dtp and printing).- Contribute to the development of new products (e.g. digital newsletter and new corporate identity).

    • Amsta (voorheen: Tabitha)

      Apr 2003 - Mar 2007
      Activity coordinator for people with dementia

      Lead external day care, write texts for internal newsletters, manage volunteers and interns.

    • Combiwel (Amsterdams ontmoetingscentrum)

      Apr 2007 - May 2009
      Activity coordinator for people with dementia

      Organize and coordinate daily operations, liaise with external parties, direct and supervise clients, colleagues, volunteers and interns.

    • Atlant Zorggroep

      Oct 2009 - Jan 2011
      Activity coordinator for people with dementia

      Organize and coordinate activities, recruit/place/supervise volunteers and social interns, write texts for internal and external newsletters.

    • ANVA

      Oct 2011 - Sept 2020
      Senior Technical Writer

      - Collaborate with various Scrum and Kanban teams to write user documentation and release notes and make them accessible online (Author-it)- Create integrated user documentation for cloud software (onboarding, WalkMe)- Write screen texts for the software (embedded user assistance).- Provide commercial texts to the Marketing & Communications department- Renew and improve help functionality (including from onsite to online, improve search functionality)- Monitor the use of the online help functionality with Google Analytics- Create product videos of the software (Movavi, AVS Video Editor, CD Wave Editor, Audacity) Show less

    • Thinkwise Software

      Sept 2020 - now
      Product owner documentation / Senior technical writer

      - Create online documentation and release notes for 7 products- Collaborate with 5+ teams and departments- Discover how to use AI to facilitate our work as technical writers- Certified Product Owner of a team of 3

  • Licenses & Certifications

    • Professional Scrum Product Owner

      Scrum.org
      Nov 2023

  • Volunteer Experience

    • Ontvangstcomite

      Issued by Ride for the Roses
      Ride for the RosesAssociated with Diana Kuipers