Bobby Gorman, CHFM

Experience

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  Act, Inc

  Jan 1984 - Jan 1986

  New Construction for Brooks Builders
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  Tarrant County

  Jan 1986 - Jan 1992

  Building Engineer for County Owned Facilities
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  A-Action Company

  Jan 1992 - Jan 1994

  Service Technician for HVAC/R, Plumbing, Electrical & Appliance Contractor
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  Broward Services

  Jan 1994 - Jan 1999

  Service Technician for HVAC, Plumbing, Electrical & Appliance National Contractor
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  The GEO Group, Inc.

  Jan 1996 - Jan 1999

  Maintenance Supervisor for International, Private Prison System
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  Gorman Mechanical, Inc.

  Apr 1998 - Aug 2009

  Owner | President

  Founder and owner of commercial/residential HVAC/R service company.• Developed and initiated business plan• Performed all Marketing and advertising• Managed 35 team members including training, coaching and performance management• Oversaw Payroll, accounts receivable, accounts payable• Developed and managed operating budget• Acted as Service, Sales and Customer Service Manager, as well as system design specialist• Trained all staff in customer service, sales, service, and installation• Developed and enforced company standardsKey Achievements• Achieved consistent annual sales of 5 - 6 million • After 11 years sold the company for $1M• Built a solid and thriving foundation - Gorman Mechanical is still an active businessHVAC/R license TACLB#020156C, EPA Certification #126915, NATE Certification #1022385Served on the Board of Directors for ACCA, Air Conditioning Contractors of America, Member of Better Business Bureau and Fort Worth Builders Association Show less

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  Clear Choice Pool Service

  Jan 2002 - Jan 2007

  Owner | Operator | President
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  Bobby Gorman Inspection Service

  Jan 2006 - Jan 2016

  Owner | Operator | President | Inspector

  • Commercial building inspection• Residential home inspection• New construction phase inspectionProfessional Real Estate Inspector #9721Member of Fort Worth Builders Association, Fort Worth Remodelers Association, Fort Worth Board of Realtors

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  Cook Children's Health Care System

  Jun 2010 - now

  Assistant Director Facilities Management

  Oversees the interior and exterior infrastructure, building operations, and maintenance programs including maintenance and repair, construction, refresh, and renovations for over 140 primary, specialty, multi-specialty, urgent care, and administrative properties across Texas. Manages a team of 16 direct reports, 40 vendors, and 6 primary contractors. Leads the safety committee as the Safety Officer including daily meetings, fire drills and ongoing inspections of properties. Being groomed for Director role• Manages all building systems including, but not limited to, electrical, lighting, HVAC, plumbing, life safety systems, roofing, ventilation, fire, and general infrastructure such as parking lots, and 12 elevators• Sources locations including property assessment and establishes lease agreements as the lease or lessor, working with Property Management and the Director of Real Estate• Prepares, manages, and oversees up to $50M departmental budgets. Negotiates and oversees contracts with vendors and service providers• Directs, trains, and supervises maintenance team. Mentors and plans promotional coachingKey Achievements• Increased facilities management participation from 80% to full coverage of tenant properties by providing excellent service• Spearheaded automated service management system, increasing initial response to 15 minutes with all repairs completed within 2 weeks, regardless of complexity• Improved quality of service from vendors by renegotiating terms and placing quality as the number 1 decision criteria in selection, compensation• Decreased service complaints to 1 every 6 months from twice a month by rewarding and coaching team into high performance operation• Effectively mitigated the risk during the ‘Big Freeze’, isolating need for repair to only 3 of the 140 properties• Won the Customer Satisfaction Award with a 98.7% rating from survey• Promoted 2 Techs to Engineer, 2 Engineers to Lead through effective individualized mentoring Show less