Vaibhav Yadav

Experience

• 

  IT Gateway Solution

  May 2019 - Jul 2020

  Project Manager

  Delivered multiple digital transformation projects with ARR > $1.2mn + in revenue, and increased the client retention by 46%.

• 

  Genpact

  Jul 2022 - now

  Technical Program Manager

  I thrive at the intersection of Strategy, Execution, and Collaboration. With a passion for delivering exceptional results, I've been currently leading the Conversational AI / Generative AI transformational Program's across Genpact's vast horizon of business and domains around globe. Some of the responsibilities includes : - - Leading the overall SDLC of multiple products and managing complex projects with significant bottom line impact and revenue outcomes. - Planning & prioritizing between multiple projects to ensure high quality delivery within stipulated timelines.- Leading end to end client communications , providing escalations management , vendor governances and technical support.- Working with Solution Architect's , Product Managers in developing the strategy and roadmap and provide compelling end user experiences to the products. -Working with functional SMEs , Software engineers and QAs to get the client's requirements delivered. - Instilling best practices for software development , Agile & design principles to deliver high -quality impact via program. - Demonstrating exceptional stakeholder management & customer relationship management skills to drive efficiency for projects. - Lead the change management side of the Programs , getting PMO documentations and change process followed properly. - Posses the strong understanding and bridge between software development & business side of things while maintaining a track record in shipping multiple software across the world.- Create schedules , identify bottlenecks and communicate risks to stakeholders , define risk mitigation strategies and facilities technical solutions. - Performing the role of Scrum Master and Agile Coach for development teams. Show less