Crystal Sperling

Experience

• 

  United Skates of America Inc.

  Jun 2008 - Mar 2013

  Assistant Manager

  Manage sessions up to 500 people every 3 hoursResponsible for controlling costs during sessionDrive yields to increase additional revenue Order merchandise for the prize center, as well as merchandised the displaysManage inventory and produce inventory reports 4 quarterlyAssisted with hiring, training and developing staff and team leadsProvide noteworthy customer service

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  Gucci

  Oct 2009 - Dec 2009

  Retail Sales

  Assisted in the cash wrap with packaging merchandiseEntered daily sales figures into sales planAssisted with inventory controlHelped prepare buy-books and presentations for associates

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  A Bit of Honey

  Feb 2010 - May 2010

  Showroom Intern

  Assisted with buying appointmentsAssisted at trade showsOrganized the showroomScheduled appointmentsPrepared buy booksCalculated sales figures

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  Hearst Magazines

  Sept 2010 - Feb 2011

  Fashion Closet -Good Housekeeping

  Maintained the upkeep of a large fashion closetMaintained check-ins and returns of samplesRequested merchandise for upcoming photo shootsRequested credits for items shot on setCoordinated looks, organized samples, dressed models, and assisted on multiple photo shoots with the Fashion Director

• 

  Christine Bibbo Styling

  Dec 2010 - Feb 2012

  Stylist Assistant

  Coordinated looks, organized samples, dressed models, and assisted on photo shootsRequested items for photo shootsCredited items photographed on photo shootsBuilt relationships with individuals within the industryWorked with a wide variety of magazines

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  Bergdorf Goodman

  Jan 2012 - May 2012

  Handbag Buying Intern

  Produced weekly selling reports of department vendors to assist in analyzing sales trendsMerchandised sales floor to provide the utmost customer experienceEntered markdowns within BGMSCreated purchase orders for the buyersPrepared seasonal lookbooks to assist buyers, as well as the sales teamConducted on hand reports of current merchandise to assure accurate inventory levels

• 

  A Bit of Honey Showroom

  Sept 2012 - Apr 2014

  Showroom Assistant

  Conduct appointments in the showroom and at trade showsManage and maintain seasonal sample collectionsCreate, update and distribute sales materials such as line sheets and samples​Work with sales team to grow account listsOutgoing and friendly demeanor to engage with clients on the phone, email, and showroom visitsAssist in trade shows/special accounts that require travel

• 

  Christian Dior Couture

  Mar 2013 - Aug 2013

  Sales Assistant (Temp.)

  Provide assistance to sales associates when helping clientsAssist clients with products when need beEnsure that the sales floor is in impeccable condition to meet the criteria of DiorGreet clients in a friendly and polite mannerKnowledgeable about products as well as history of the brandProvide the utmost customer service and create a comfortable, luxurious atmosphere for all clientsBuilt relationships with clients

• 

  United Skates of America Inc.

  Apr 2014 - now

  Regional Manager of Largest Chain of Roller Skating Rink in America. Oversee the following locations: Brooklyn Bridge Skating (Brooklyn, NY), Skateland Chandler (Chandler, AZ), Skateland USA (Mesa, AZ), Great Skate (Glendale, AZ), Dr. MLK Roller Skating and Bowling Center (Chicago, IL) and Skateland Indy (Indianapolis, IN)- Recruit, support, and develop general managers, sales managers and FT team members- Analyze data to identify business opportunities and develop plans to implement and track the impact on annual sales- Oversee daily operations, manage budgets, and set performance objectives- Develop and drive marketing and sales programs to increase guest counts- Build management development plans and conduct performance appraisals to ensure continued professional growth for upper-level management- Ensure Risk Management policies are being maintained to guarantee a safe environment for guests and staff- Conduct internal financial audits at all locations throughout United Skates of America (21 locations) to identify theft, high-risk areas, and locate potential savings Show less

  • Regional Manager

    Aug 2017 - now

  • Managing Partner

    Apr 2014 - now