Leonardo Calvo

Leonardo Calvo

Followers of Leonardo Calvo51 followers
location of Leonardo CalvoSan José, San Jose, Costa Rica

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  • Timeline

  • About me

    Client Desk Services

  • Education

    • U San Marcos

      -
      COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
    • LTC Coronado

      1990 - 1995
      Educación General Básica Electrical, Electronic and Communications Engineering Technology/Technician 87

      Activities and Societies: Ejercicio GED

  • Experience

    • Microsoft

      Sept 2019 - May 2021

      Service Desk, Global Support for Microsoft products. Brindé soporte internacional a los clientes y ayudé a organizar los procesos internos de Microsoft, asistiendo en el proceso y protección de los datos, asignando muchos de los casos a los respectivos ingenieros de acuerdo al área, idioma y tipos de tecnologías o software.

      • Critical Account Manager

        Oct 2019 - May 2021
      • Incident Case Manager

        Sept 2019 - May 2021
    • Lion of Judah 21

      Dec 2020 - now
      Digital Marketing Specialist

      Designer - Creative - Publishing

    • Microsoft

      Jul 2021 - Aug 2022
      Inside Sales Specialist

      Master in Microsoft Licensing & Renewals. Support services and Consultancy for the US Federal government.

    • AT&T

      Feb 2023 - now
      POTS Landline Repair

      Service Desk Tier ll

  • Licenses & Certifications

  • Volunteer Experience

    • Account Manager

      Issued by Fire Fighter
      Fire FighterAssociated with Leonardo Calvo