Devonna L.

Experience

• 

  Delta Express Tax Service

  Jan 2011 - Apr 2017

  Office Manager

  -Reconciled and produced federal and state tax documents for corporate, private businesses, and customers.-Managed tax submissions and made sure all information complied with regulations.-Reviewed available data and compared it against tax code to determine exemptions, deductions, and potential liabilities.-Oversaw a team of 8 tax professionals handling up to 112 clients annually.-Contacted IRS or other relevant government organizations on behalf of the client to address issues related to tax self-preparation.-Within my 1st tax season, I had increased our number of clients by 65% and successfully held their business during the following years. Show less

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  Noahs Educational Ark

  Feb 2011 - Apr 2012

  Teachers Aide
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  Roomba Inn & Suites

  Aug 2018 - Sept 2019

  -Coordinated household cleaning service operations and managed client relations.-Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.-Trained and mentored all new personnel to maximize the quality of service and performance.-Placed orders for housekeeping supplies and guest toiletries.-Communicated repair needs to maintenance staff.- Directed a team of 15 personnel in a busy hotel with 135 rooms.-Maintained controls over expenses and inventory for optimal budget tracking.-Created and implemented training programs to enhance employee performance.-Implemented new cleaning processes and team strategies to reduce necessary man-hours by 4 hours per week. Show less

  • Assistant Front Office Manager

    Feb 2019 - Sept 2019

  • Executive Housekeeper

    Aug 2018 - Mar 2019
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  The Preppy Hotelier

  Mar 2021 - Oct 2024

  Social Media Manager

  -Setup social media accounts for small to mid-size lodging properties-Visit locations in person to create bulk content-Used software such as Canva and Photoshop to create social media posts

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  Daytona Shores Inn & Suites

  Aug 2022 - Jan 2023

  Resident Manager

  Manage a 19 unit motel.

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  Vacasa

  Apr 2023 - Sept 2023

  Local Operations Manager