Devonna L.

Devonna L.

Office Manager

Followers of Devonna L.386 followers
location of Devonna L.Daytona Beach, Florida, United States

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  • Timeline

  • About me

    WVU Grad Student

  • Education

    • West Virginia University

      2024 - 2025
      Master of Science - MS Integrated Marketing Communications
    • Piedmont Community College

      2010 - 2012
      Associate of Arts - AA Business Administration and Management, General
    • Strayer University

      2022 - 2023
      Bachelor of Business Administration - BBA Hospitality Administration/Management

      Activities and Societies: Phi Theta Kappa

  • Experience

    • Delta Express Tax Service

      Jan 2011 - Apr 2017
      Office Manager

      -Reconciled and produced federal and state tax documents for corporate, private businesses, and customers.-Managed tax submissions and made sure all information complied with regulations.-Reviewed available data and compared it against tax code to determine exemptions, deductions, and potential liabilities.-Oversaw a team of 8 tax professionals handling up to 112 clients annually.-Contacted IRS or other relevant government organizations on behalf of the client to address issues related to tax self-preparation.-Within my 1st tax season, I had increased our number of clients by 65% and successfully held their business during the following years. Show less

    • Noahs Educational Ark

      Feb 2011 - Apr 2012
      Teachers Aide
    • Roomba Inn & Suites

      Aug 2018 - Sept 2019

      -Coordinated household cleaning service operations and managed client relations.-Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.-Trained and mentored all new personnel to maximize the quality of service and performance.-Placed orders for housekeeping supplies and guest toiletries.-Communicated repair needs to maintenance staff.- Directed a team of 15 personnel in a busy hotel with 135 rooms.-Maintained controls over expenses and inventory for optimal budget tracking.-Created and implemented training programs to enhance employee performance.-Implemented new cleaning processes and team strategies to reduce necessary man-hours by 4 hours per week. Show less

      • Assistant Front Office Manager

        Feb 2019 - Sept 2019
      • Executive Housekeeper

        Aug 2018 - Mar 2019
    • The Preppy Hotelier

      Mar 2021 - Oct 2024
      Social Media Manager

      -Setup social media accounts for small to mid-size lodging properties-Visit locations in person to create bulk content-Used software such as Canva and Photoshop to create social media posts

    • Daytona Shores Inn & Suites

      Aug 2022 - Jan 2023
      Resident Manager

      Manage a 19 unit motel.

    • Vacasa

      Apr 2023 - Sept 2023
      Local Operations Manager
  • Licenses & Certifications