Muath Alajlan , CIPD

Experience

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  Dr. Abdulaziz Al Ajaji Dental Clinics

  Jul 2021 - Nov 2022

  Patient Services Coordinator

  - Responded to patient calls, emails, and questions, including finding insurance estimates.- Register patients' medical history provided by patients themselves or their accompanies.- Signposted patients to the appropriate dental professional or service.- Coordinated and implemented dentists' and employees' work schedules.- Informed patients about their appointments, medication, and doctor's instructions.- Helped the team with setting goals for quality assurance and best practices.- Maintained accurate records of patient care and staff schedules. Show less

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  NICE ONE | نايس ون

  Jan 2024 - May 2024

  Recruitment Specialist (Trainee)

  - Cooperated with hiring managers to determine staffing needs and candidate selection criteria.- Drafted and published job ads in various recruitment portals.- Trained to review submitted resumes, sort candidates, and manage the interview process from preparing until reaching the offer negotiation.- Carried out phone calls and online meetings to create a shortlist of qualified candidates.- Maintained records of candidates, including active and passive prospects, hired and fired employees, exit interview analysis and other candidate relationships.- Trained to utilize the "ZenHR" system in managing human resources and personnel affairs. - Involved in strategic planning and KIPS- Contributed to the release of the (Great Plus to Work )witness Show less

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  Shawarmer - شاورمر

  Sept 2024 - now

  HR operation officer