Kalpeshh Dallvi

Experience

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  Sky Chef (Ambassador Flight Kitchen

  Apr 2002 - Nov 2002

  QA Microbiologist
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  Coca Cola India

  Nov 2002 - May 2005

  QA Executive

  Trained at “Hindustan Coca Cola Beverages Pvt. Ltd.” Wada Plant for watertreatment, processing & packaging of package drinking water & carbonated softdrink.• Been involved in the laboratory related requirements for water treatment chemicaland microbiological analysis.• Played a lead role in Acquiring BIS (IS 14543) Certification.• Worked on ISO & HACCP Certification presently working as Document ControlManager.

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  Investe Consulting Pvt Ltd

  Nov 2004 - May 2007

  Manager Quality Systems and Practices

  •Handling projects independently for Implementation of International Quality Standards (ISO 9001:2000, HACCP, PS 9000, BRC, BRC-IoP, ISO22000, etc)•Conducting GAP Analysis of the current & required systems.•Documentation as per the specific Standard requirements.•Approx. 75 Man Days of Second party Audits & independent System Audits.•Conducts Training on Awareness, Document implementation training & Internal Audit training. •Liasoning with the Third party Certification bodies. Show less

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  BSI MANAGEMENT SYSTEMS LTD.

  Jan 2007 - Jan 2010

  Branch Head, West

  •Responsible for overall Regional Management for Western region (Maharashtra, Goa, Gujarat & MP) including Budget Planning and Achievement, New client’s generation, Recruitment, Relationship with the clients and Business Associates etc. •Responsible & Monitoring of the systems of organizations as per Accreditation bodies & CB’s norms•Leading the operation team & coordinating with the sales team for achieving the annual targets.•Ensuring proper planning of operations & achievement for the region and communication to organization’s top management.•Interacting with consultants and organizations.•Executing the training plans & budgets for various training programs Show less

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  The Oberoi Group

  Mar 2011 - Jun 2019

  • Managing and motivating a team of Supervisors, Team leaders and Team Members whilst leading the people management initiatives with respect to safety, cost, training, quality and service.• Develop and implement measures to ensure product and service delivery of the highest standard via continuous review and improvement of processes• Engender a customer service culture within the team by developing a framework of consistent customer service standards• Design and deliver training program to enhance the entire team customer service skills, product knowledge and profile of VIP flight customers• Providing guidance to the Supervisors in assigning and scheduling work based on the section work schedule.• Ensuring that all customers are provided with VIP standard in-flight catering service as per laid down procedure and specification at all times.• Responsible for ensuring all employees are working in safe conditions and reinforcing proactive behavior in the application of safety measures and techniques.• Maintaining regular liaison with Administration, Ware wash, Equipment, Transportation, Airside Logistics to ensure proper communication at all times with regards to catering uplift and special services.• Work with the General Manager in the implementation of continuous improvement processes and ideas within the department as a whole.• Managing and responding strategically to daily operational matters.• Assisting the General Manager with the development and implementation of departmental procedures to achieve key result areas, cost savings and operational efficiencies.• Ensuring compliance with the Company Food safety, Environmental as well as Occupational Health & Safety Policy. Show less •Promoting quality achievement and performance improvement throughout the organization.•Ensures delivery against QA dept goals and objectives, i.e. Meeting commitments and coordinating overall quality assurance schedule•Develop, implement, communicate and maintain a quality plan to bring the Company’s Quality Systems and Policies into compliance with quality system requirements.•Ensuring compliance with national and international stds, legislation, direct and conduct things in accordance with all required stds, including ISO 22000:2005 FSMS, QSAI and other required customer requirements.•Set up the general requirements for QA specifications and stds for materials, processes as well as finished products for Food safety requirements.•Evaluate product and disadvantages of the process and therefore suggest solutions including but not limited to making any changes of processes, products or stds of QA where warranted. •Make QA plans and other required control procedures of the process to insure processes, make sure that work in progress and finish goods qualified with certain stds and HS&E stds.•Make sure that training is given to all QA personnel of the dep so that they can well perform the assigned tasks effectively; manage the budget of the QA dept and its other administrative functions in order to make sure that the operation is effectively conducted, cost saving and well integrated.•Carrying out food safety and hygiene audit for THE OBEROI hotel, Mauritius a per the group stds and requirements of international hospitality stds.•Inspect the restaurant and/or lounge areas on an ongoing basis and take appropriate steps to ensure facilities meet or exceed company stds at all times •Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Show less

  • Deputy Manager Operations

    Apr 2017 - Jun 2019

  • Deputy Manager Operations

    Jan 2015 - Mar 2017

  • Manager-Hygiene & Product Quality Assusrance

    Mar 2011 - Jan 2015
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  Kader Exports Pvt LTD

  Jun 2019 - now

  GM- Corporate Quality Assurance, Sea Food

  • Prepared relevant Supplier Relationship Management documents in conformance with the Safety Management System (SMS) order.• Worked with International customers like Walmart, Costco, etc. to understand requirements & provide an exceptional product of international standards.• Worked with Chairman & Director to resolve production problems, improve operations & provide exceptional customer service• Managed quality assurance program including on-site evaluations, internal audits, & customer surveys.• Manage & maintain the Company's quality inspection programs for incoming, in-process materials, components, processed, finished components & machines• Identifying usage & requirement of QC tools & provide the same w.r.t. parts & product quality plans.• Defining & maintaining quality methods/procedures & documentation in conjunction with the operation team.• Liaising with customers to ensure a good level of satisfaction from product quality & performance as per defined parameters & customers- specifications.• Promoting & Implementing Quality Management System concepts, methodologies & tools throughout the organization• Ensure the promotion of awareness of customer requirements throughout the organization• Formulate & manage the development & implementation of QA/QC goals, objectives, policies, procedures, & systems as defined by management to meet & ISO requirements, internal benchmarks with business context & company profitability, including budgetary control.• Regular report to top management on the performance of the product, process quality Metrics & Key performance indicators to comply with QMS.• Integral involvement in ISO/BRC/BAP/ASC/MSC/BSCI/SA8000 & USFDA implementation activities.• Ensuring compliance with related national & international quality standards• Liaise with the external assessment bodies for the accreditation process• Identifying relevant quality-related training needs and delivering training to the Quality Assurance team. Show less