Deep Enrich
Keith Hidalgo
1000 followers
Metro Manila, National Capital Region, Philippines
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About me
Product Support Manager at SAP Concur
Education
Lyceum of the Philippines Manila
-Bacheloer of Science Major in Electronics and Communications Engineering
Experience
Hewlett Packard Enterprise
Jun 2008 - Oct 2013Global Project Manager/ L3 Mobility Support
Oct 2012 - Oct 2013L2/RDM Team Lead
Jun 2010 - Jan 2013L2 Web Services Support Engineer
Jun 2009 - Jun 2010POSM Project Support Engineer
Jun 2008 - Jun 2009
UnitedHealth Group
Oct 2013 - May 2014RCO Manila IT Supervisor/Problem Manager
IBM
May 2014 - Sept 2019Operations Manager
Jul 2017 - Sept 20191st Line Manager
May 2014 - Jul 2017
SAP Concur
Sept 2019 - nowProduct Support Manager - Travel
Oct 2022 - nowProduct Support Manager - Spend
Sept 2019 - Oct 2022
Licenses & Certifications
- View certificate
Introducing AI to Your Organization
LinkedInJan 2024
- View certificate
Coaching and Developing Employees
LinkedInSept 2024 - View certificate
Managing Innovation
LinkedInFeb 2021 
ITIL Foundation Level
Hewlett Packard Enterprise- View certificate
Creating a Culture That Inspires Your Employees
LinkedInApr 2023 - View certificate
Setting Team and Employee Goals Using SMART Methodology
LinkedInFeb 2022 - View certificate
Customer Service Foundations
LinkedInJul 2021 - View certificate
Generative AI at SAP
SAPApr 2024 - View certificate
Time Management: Working from Home
LinkedInMar 2020 - View certificate
IBM Associate Project Manager
IBMNov 2016
Languages
- taTagalog
- enEnglish
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