Gabriel B.

Experience

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  JCPenney

  Nov 2007 - Dec 2008

  Sales Associate

  - Greeted customers and determined their needs and wants - Discussed type, quality and number of merchandise required for purchase- Recommended merchandise based on individual requirements- Advised customers on utilization and care of merchandise- Provided advice to clients regarding particular products or services- Explained the use and advantage of merchandise to customers- Answered customers' queries and concerns- Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates- Maintained sales records for inventory control Enhanced product knowledge utilizing limited resources- Merchandised, stocked and replenished the selling floor constantly- Maintained working knowledge of store's policies and procedures- Handled cash, checks, and credit card transactions- Managed the register in accordance with POS guidelines- Addressed loss prevention issues immediately- Communicate to coworkers and supervisors through standard telephone and wireless audio systems- Built and maintained internal and external customer satisfaction- Met and exceeded sales goals- Upheld brand and operational standards- Processed shipments and ensured all merchandise is represented on the floor- Assisted supervisors to identify and resolve issues in the store Show less

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  US Intermodal Logistics

  Sept 2009 - May 2011

  Clerk

  - Inspected all inbound and outbound trailers and provided security for the yard.- Kept inventory of the lot up to date and entered data of various documents with speed, accuracy, and timeliness.- Perform duties and responsibilities related to a managerial/supervisory field position. - Perform duties and responsibilities required to support day-to-day intermodal terminal facility operations. - Work collaboratively with other departments including vendors/contractors in support of intermodal operations.- Conduct equipment and terminal facility safety inspections.- Prepare written documentation in support of terminal operations.- Perform inspections on trailers; chassis and containers entering or leaving the Terminal or Container Yardfacilities through the Intermodal interchange gates.- Effectively communicate with owner operator drivers, internal and external customers in a professional manner - Conduct a proper Inspection of all inbound equipment for any damages and verify the container number and seal number on all out bound equipment- Enter information into two different operating systems accurately Show less

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  Norfolk Southern Corporation

  May 2011 - now

  Clerk / Programmer

  -Perform general clerical work and typing in connection with preparation of various reports and statements, correspondences and files.-Prepares and maintains various records and reports in connection with locomotives in compliance with FRA rules and regulations.-Responds to telephone inquiries from customers about their freight, the public, and other city departments when information requested is specifically provided and known, such as from published records, specific deliveries and procedures, and calendar of events.-Operates computer, printer, copier, fax, and other standard office equipment.-Under close direction, compiles data from varied sources and makes summary reports involving routinemathematical calculations and tabulations in accordance with established methods.-Responsible for the handling of personnel matters and other confidential information. -Coordinates some office functions with other departments. - Supervises all gate activity in and out of the terminal.- Basic knowledge of programming outbound trains in computer systen.**Took managers test and successfully met NSMA requirements for consideration in management position.** Show less

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  All Business Cleaning & Maintenance

  Jan 2017 - now

  CEO & Founder