Sharon (Shari) Valle

Experience

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  Subway

  Jun 2017 - Sept 2018

  Sandwich Maker

  Work on a team to assist guests. Tasks included offering personable greeting, taking orders, and maintaining a clean space.

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  H&M

  Jun 2019 - Oct 2019

  Retail Sales Associate

  • Offering each customer top-notch, personal service and polite support boosting store sales and customer satisfaction.• Assisted in cash registers, managed facial transactions, and balanced drawers.

• 

  University of California, Santa Cruz

  Sept 2020 - Sept 2021

  • Developed and organized hiring and training manuals, structures, and processes• Interviewed, hired, trained 6 administrative receptionist who support marginalized students • Provided counseling and support to 6 administrative receptionist • Provided my team support in managing difficult student cases and other difficulties• Partaking in Student Staff Training Committee and the Fun Committee, both of which planned events for EOP student and professional staff. • Maintain confidentiality when handling private information of students, staff, financial records Show less • Work with first generation students, and a diverse student body from various socio-economic backgrounds• Provide administrative support to a staff of 13 individuals in an office• Perform clerical tasks including keyboarding, data entry, scanning, filing, copying, faxing and operating standard office equipment• Respond to emails as soon as possible• Strong computer skills and familiarity with adaptive technology and word software• Ability to exercise good judgment and great problem solving skills when working without supervision• Strong professional correspondence and writing skills• Work on multiple projects at a time with set deadlines• Communicate and follow up with others to find solutions• Facilitate team meetings • Use Asana to execute tasks and projects• Engage in conversations with team members via Slack• Organize virtual video meetings via Zoom• Create presentation and posters on Canva, a graphic design platform• Knowledgeable on EOP and UCSC resources/services• Familiar with Google Drive, Google Calendar, and Slug Success• Responsible for greeting and welcoming visitors with great customer service and direct them to the appropriate resources• Administer incoming phone calls, take messages and redirect calls appropriately• Schedule numerous different EOP Academic Advising appointments• Manage time efficiently to complete projects and work quickly• Help coordinate and facilitate EOP events, workshops, and other activities as needed while maintaining excellent interpersonal and communication skills Show less

  • Educational Opportunity Programs (EOP) Student Affairs Apprentice

    Jun 2021 - Sept 2021

  • Educational Opportunity Programs (EOP) Administrative Receptionist

    Sept 2020 - Jun 2021
• 

  Legal Aid Foundation of Los Angeles

  Oct 2021 - now

  Paralegal

  • Screen, complete intake, and interview low-income clients arriving at a Domestic Violence Clinic• Prepare and draft legal documents including DVROs, EAROs, Dissolutions, Paternity, Custody & Support, and U-Visa applications under attorney supervision.• Organize client documents, notes, referrals, and cases. Conduct research on a case by case basis• Provide administrative support and work effectively with 5 staff and senior attorneys in family and immigration law