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Swapnil Tyagi

Trade Operations Analyst

934 followers

Mumbai, Maharashtra, India

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Timeline
About me
Assistant Vice President @ Citi | Analytics & CX Transformation | FRM | XLRI | Dean's Merit List | BITS Pilani
Education
- Birla Institute of Technology and Science, Pilani
  2013 - 2017
  Bachelor of Engineering (B.E.) Electrical and Electronics Engineering
- XLRI Jamshedpur
  2018 - 2020
  Master of Business Administration - MBA Business Management
  Activities and Societies: Senior Executive member of Annual College Fest team , Ensemble Valhalla Senior Executive Member at PiXL , Photography Club of XLRI Elected Executive Sr. members responsible for planning, designing & execution of brandingOrganized festival with 65+ events, 3 pro-shows, unique footfall of 10,000+, increase of 20%,Selected as 1 of 9 members of the official photography club of XLRI from 360+ applicantsResponsible for providing photographs and videos for branding of XLRI’s official website
Experience
- Citi India
  Aug 2020 - Aug 2021
  Trade Operations Analyst
  Operations and Technology Analyst at Citi Bank with experience in International Trade Products, Trade self-service tool adoption in 125 Indian clientsDrive commercialization of Self Service Tools in India Trade Services at CitiClient Portal - Citi DirectDevelop KPIs and KRAs for driving Trade product commercialization in 125 Indian Client portfolios, developing user stories for improving client digitization service, identification, and prioritization of client-preferred features. Adoption to Self Service model for 25% of daily transaction volume Product adoption in a single quarter. Managing End to End Export and Payment Products for a portfolio of 20 clients - including LC issuance, negotiating trade documents, and managing daily inward remittance across the SWIFT Channel. Show less
- Citi
  Aug 2021 - now
  Delivering Global IT Change Solutions to simplify the Digital Client Onboarding Experience in the AML / KYC division of the Bank while ensuring regulatory compliance.Manage Digital Onboarding experience across 15 APAC countries for Institutional Clients.Prepare BRD, FRD mockups to align with AML changes & liaison with Devs, AML & End User Manage backlog of 20+ scoping Items quarterly in JIRA on Process Gaps & AML changesDesign UAT, PVT scenarios for new development, track & report updates on issues globally Show less Led 15 platform releases in 2023 across 8 countries, in partnership with AML, Dev & End userExecuted 400+ hrs global savings through automation of user journey in KYC Workflow Tool Led E2E Automation with 20+ hours QoQ savings, in 6 months for AML KYC report to RBIReduced TAT by 48 hrs on MoM RBI reports: CTR, NTR via Cognos BI enhancementsAML Risk Reporting and Data Extraction SME for yearly Bank-wide RBI Audit on AML KYCEnsured 100% pass rate for 150+ QoQ & ad-hoc regulatory data with zero variance reported Show less
  - Assistant Vice President
    Aug 2023 - now
  - Client Onboarding - Product Management Specialist
    Aug 2021 - Aug 2023
Licenses & Certifications
- Learn Python Programming Masterclass
  Udemy
  Apr 2022
- CFA Level 2
  CFA Institute
  Oct 2024
- Certified Financial Risk Manager (FRM)
  Global Association of Risk Professionals (GARP)
  Sept 2023
Honors & Awards
- Awarded to Swapnil Tyagi
  Myntra Regional Biz Challenge Myntra Oct 2019 Regional Qualifiers for Myntra Biz challenge on enhancing client experience with UI/UX re-design. Proposed user engagement model centered around influencer marketing.
- Awarded to Swapnil Tyagi
  Xiaomi Business Summit 2019 - National Runner Up Xiaomi India Jun 2019 National runner-up amongst Top B Schools across India with over 6000+ registrations.Performed market sizing, financial projections, GTM, and decision criteria on Consumer product launches for Xiaomi India.

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