James Mercer

James Mercer

Customer Service

Followers of James Mercer348 followers
location of James MercerLondon, England, United Kingdom

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  • Timeline

  • About me

    Tunnel Engineer at Costain

  • Education

    • Coventry University

      2014 - 2018
      Bachelor of Engineering - BE Automotive Engineering
  • Experience

    • Marks and Spencer

      Sept 2013 - May 2014
      Customer Service
    • Marks and Spencer

      Jun 2015 - Sept 2015
      Customer Service
    • BMW Group UK Limited

      Jul 2016 - Aug 2017
      Engineering Placement

      Manufacturing placement at Mini plant Oxford leading optimisation and problem solving projects within the Body in White area.

    • Leon Restaurants

      Sept 2018 - Jul 2021
      Front of House

      I work for Leon restaurants at the Front of house dealing directly with customers, taking orders and providing the best experience possible for customers .

    • Costain Group PLC

      Jul 2021 - now
      • Tunnel Engineer

        Dec 2023 - now
      • Robotics and Automation Manager

        Aug 2023 - Jan 2024
      • Digital Innovation Project Manager

        Jul 2021 - Aug 2023
  • Licenses & Certifications

    • A Levels, GCSE

    • APM Project Fundamentals (PFQ)

      Provek Project Management Training
      Jun 2023
    • APMG Agile PM Foundation

      Costain Group PLC
      Jan 2023
    • Jira Fundamentals Badge

      Atlassian
      Jan 2023
      View certificate certificate