Ajay Pandey

Experience

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  Micro Unike Computer System Pvt. Ltd.

  Oct 1996 - Oct 1998

  Sr. Customer Support Engineer

  Working as a Sr, Custimer Support engineer. Providing support to different customer, worked as a resident engineer at Onida, CSE, Prakash Industries etc.

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  Kampsax India Private Limited

  Oct 1998 - Sept 2001

  IT System Manager

  Heading IT Department of Company

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  Softel Solutions Pvt. Ltd.

  Oct 2001 - Apr 2005

  Technical Support Manager

  Leading technical Support group, providing technical solution to customer

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  IAP Company Ltd.

  Jan 2005 - Jan 2007

  Sr Member Technical Support group

  Managing IT Technical support group.Providing IT support to development team.Managing IT Infrastructure of the company

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  Cyient

  Feb 2007 - Aug 2018

  Senior Manager ICT

  Successfully increased availability by 13% of IT resources hosted in DC by Designing Tier 3 Data Centre (DC) Saved CAPEX cost and reduced carbon footprint by Virtualizing processing environment consist of 300 physical machines Reduced OPEX cost (~ $70,000/- per annum) by consolidation of multiple storage box with redundant storage box Migrated 500 nodes from Novell NetWare to Windows environment without production loss Increased availability (~10%) of production data by migrating data from file server to high end storage device (EMC and NetApp based SAN and NAS) Deployed Fleaton (Web based application) on AWS cloud- 2 Web server on load balancer and one database server (PostgreSQL) Show less

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  Softel Solutions Private Limited

  Aug 2018 - now

  General Manager Technolgy & Operation

  Headed day-to-day operations of IT systems, ensuring that planning, end-user impact, change management, training, quality management are properly addressed & monitored to ensure that deadlines, budgets & service levels are met Mentored teams to plan & prioritize their workloads, set objectives, conduct appraisals and supported to continually improve their performance & results Contributed to the business & technology vision and directing by influencing strategies & monitoring execution of major technology initiatives Implemented several project plans within pre‐set budgets and deadlines; performed on‐site and offsite tasks within a project, including the design, specification & integration of software products Delivered large-scale, complex programs with a focus on technology transformation; collaborated with leadership teams to evaluate technology challenges Analyzed & understood solution requirements; facilitated solution development projects throughout the solution cycle from requirements gathering to implementation for business continuity Validated monitoring technologies to ensure alignment of performance metrics, alert criteria and other monitoring functions for operations Supervised teams in driving evaluation, deployment, and management of IT systems across the organization to improve operational efficiency, optimize service delivery, and lower costs Developed and executed IT strategy in line with business strategy and redefined IT vertical to improve business operation and business performance analytics Ensured future demand from growth & projects is understood & factored into capacity plans for all associated systems Worked as an ambassador for IT across the business to provide effective communication on IT matters Collaborated with the Executive Leadership Team so they understand, value & embrace how technology can enhance operational processes and drove technology‐enabled innovation to deliver business value & competitive advantage Show less