
Dibendra Shrestha
Senior Design Project

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About me
Field Service Manager at Panasonic Connect North America
Education

Louisiana Tech University
2011 - 2014Bachelor of Engineering - BE Biomedical/Medical EngineeringActivities and Societies: Tau Beta Pi Biomedical Engineering society

Saint Martin's University
2018 - 2018MSSA Program Server and Cloud Administration
Experience

Hatch Early Learning
Sept 2013 - May 2014Senior Design Project• Innovative Approach: Designed and wrote a program that measured the engagement level of Autistic children. Assisted children to learn essential skills needed for success in school and beyond. The program was incorporated into a NeuroSky MindWave Headset, device that measures brainwaves. • Virtual Programming: Designed, programmed, and incorporated an electric wave measuring devices with Laboratory Virtual Instrument Engineering Workbench (LabVIEW). Configured and determined attention and engagement level of Autistic children. • Programming/Scripting: Optimized and processed video file captured with Webcam in numerical computing environment, MATLAB. Generated and determined the duration of student’s focus in the classroom. • Creative and Strategic Planning: Researched and performed a quantitative analysis on various engagement measuring devices. Developed and determined Electroencephalogram (EEG) and facial recognition system as potential engagement measuring device. • Problem Solving: Conducted quantitative and qualitative analysis on engagement data generated from engagement measuring devices to determine the improvement. Achieved 11% increment in the accuracy level from the projected engagement level of 70%. • Communication with Client: Collaborated and established professional relationship with end users and employees by presenting project briefs, research and analysis report. Developed strong organizational, communication, and presentation skills. Show less

US Army
May 2014 - Oct 2018Chemical and Arms Room Maintenance Supervisor• Technical Expertise: Integrated the Joint Effects Model (JEM), a web-based software application to model and simulate the effects of chemical incidents. Trained and certified personnel on the modeling software to predict and document chemical events. • Cross-Functional Team Collaboration: Conducted mandatory chemical training and certification classes for multiple organizations, certified over 400 personnel. • Strategic Planning: Effectively designed and implemented training, maintenance, and safety programs for the organization for 200 plus personnel. Received the highest rating possible during annual maintenance inspection for three years in row.• Project Management: Coordinated, supervised, and performed scheduled services on various weapon and chemical equipment in timely manner. Collaborated with different organization to accomplish the schedule service and maintenance. Increased the readiness level from 83% to 97%. • Problem-Solving Abilities: Took initiative in the planning and set up of ventilation system for chemical protective mask into the Armored Security Vehicle (ASV). Coordinated and facilitated orders for missing components for all the vehicles in the organization, resulting 60 vehicles fully functional within one month.• Accountability and Reliability: Managed highly sensitive equipment worth over $6 million. Created a barcode tracking system and managed inventory. Maintained 100% accountability of all assigned equipment. • Leadership: Mentored and supervised team members through effective verbal and written counseling. Played crucial role in the professional and personal development of four personnel. Show less

Saint Martin's University
May 2018 - Aug 2018Microsoft Software and System Academy (MSSA) CandidateQualified for the Microsoft Software and System Academy (MSSA), an intensive, full-time, 15-week technical boot camp program developed by Microsoft that includes academic and technical training, certification testing, and practical exercise aligned to meet the urgent industry needs for Information Technology professions. The program leverages college accredited courses with the goal of preparing transitioning service members for technical opportunities at Microsoft and other leading organizations. • Developed the fundamental of Server and Cloud Administration. • Deployed virtual systems and network resources according to specifications based on established guidelines. • Installed and configured Window Server 2016. • Developed and monitored security related policies and guidelines; monitored the implementation of a security infrastructure; installed and implemented security programs • Implemented Microsoft Azure Infrastructure Solutions. Show less

Panasonic Connect North America
Oct 2018 - now•Execute complex technical assignments including, installation and implementation of Process Automation equipment and Computer Integrated Manufacturing (CIM) software at customer sites. •Investigate production and technical issues at customer sites by gathering information and analyzing data to prepare reports, charts, and present the findings of studies to customers, engineers, developers, and management. •Assume responsibility as a project manager, prioritizing equipment, and software issues for immediate corrective actions by communicating with pertinent parties. •Implement and establish service procedures and tools to improve service process, customer satisfaction, and quality outcomes.•Act as a liaison between manufacturing, product development, and the regulatory department to gather data and provide in-depth data analysis reports to improve production. •Coordinate with regional service and sales managers in negotiating and securing service and software implementation contracts.•Proficient in reading schematic diagrams, designing Printed Circuit Board (PCB) layout, importing component data, and modifying component placement for accuracy. •Provide consultative services to customers for site preparation for equipment installation and software implementation. •Demonstrate efficient electro-mechanical troubleshooting skills, while working in high-pressure circumstances in achieving 100% problem resolution within 24hours of arrival at the client site. Show less
National Service Manager
Apr 2024 - nowRegional Supervisor, Field service
Dec 2021 - Mar 2024Senior Field Service Engineer
Apr 2021 - Nov 2021Field Service Engineer
Oct 2018 - Mar 2021
Licenses & Certifications
- View certificate

MTA: Networking Fundamentals (98-366)
MicrosoftApr 2018
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