Alexander Wang

Alexander Wang

Sr. Customer Service Rep.

location of Alexander WangSugar Land, Texas, United States

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  • Timeline

  • About me

    Human Resource Assistant

  • Education

    • University of North Texas

      2021 - 2022
      Bachelor of Applied Arts and Science Concentrations in Administration, Information Technology, Data Analytics 3.416
  • Experience

    • American Airlines

      Sept 2014 - Sept 2020
      Sr. Customer Service Rep.

      • Worked at the Executive Liaison Desk, contacting high value member to win back and retain business• Coordinated with departments to solve problems members faced and served as the final call when problems were escalated. • Helped organize events for Concierge Key members.

    • Flyhomes

      Nov 2021 - Jul 2022
      Realtor

      • Oversaw property listings and inventory in the Houston area• Trained through InterNACHI home inspection and toured properties with client

    • Green City Security

      Aug 2022 - Jun 2023
      Human Resources Recruiter

      • As the sole recruiter for the company, screened applicants Resume, schedule and conduct interview• Monitor job posting, worked closely with management to meet company’s dynamic staffing needs• Prepared onboarding packet (I9, W4, etc), conducted background checks• Processed payroll, maintained employee records and files.• Organized quarterly employee appreciation events• Created new training document for new-hire to facilitate the onboarding process

    • GetixHealth

      Jul 2023 - now
      Human Resources Assistant
  • Licenses & Certifications