Tony Dorrell, M.A., CFE

Experience

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  Sprint Corp

  May 2004 - Jan 2016

  Managed supervisors and individual contributors driving anti-fraud, waste, and abuse initiatives and conducting complex fraud, ethics, and compliance investigations across multiple lines of business. Provided leadership and direction in the approach, deployment, and conduct of investigative activities. Conducted incident root cause analysis and collaborated cross-functionally with stakeholders to mitigate future risk. Delivered fraud, ethics, and compliance awareness training to new hire employees. Responsible for hiring and performance decisions. Key accomplishments:• Exceeded targeted team performance goals and metrics year-over-year.• Led a cross-functional team that identified a method to reduce $2.5M in potential losses.• Delivered fraud, compliance, ethics, and workplace violence awareness training to over 200 employees.• Co-authored corrective action guide used by management for fraud and compliance case findings. Show less Managed a remote team of two supervisors and five individual contributors involved in driving anti-fraud, waste, and abuse initiatives and conducting complex internal fraud and compliance investigations in domestic customer-facing call centers and retail locations. Provided direct oversight of all internal investigations conducted by subordinate personnel including documentation and case resolution processes. Developed and initiated control or monitoring measures post-incident root cause analysis. Partnered with channel stakeholders to prevent, mitigate, or address issues of non-compliance and fraud. Responsible for hiring, termination, performance decisions.Key accomplishments:• Developed a stolen credit card automated detection alert with a 90% accuracy rate.• Participated in teams working cross-functionally tasked with improving anti-fraud efforts. • Evaluated and implemented risk mitigation process and training improvement initiatives.• Ensured targeted goals and metrics assigned were exceeded year-over-year. Show less

  • Manager, Compliance

    Dec 2011 - Jan 2016

  • Supervisor, Compliance

    Oct 2007 - Dec 2011

  • Compliance Specialist II

    May 2004 - Oct 2007
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  Goodwill of Western Missouri & Eastern Kansas

  Sept 2017 - Apr 2020

  Director of Risk Management

  Directed an enterprise-wide safety, security, compliance, loss prevention, and risk management program for a company with multiple retail locations in Kansas and Missouri. Led cross-functional teams to identify and mitigate areas of risk. Conducted security assessments of existing and new locations. Ensured agency compliance to OSHA, NFPA, CPSC, and HIPAA regulations. Created and delivered policies and training on Code-of-Conduct, regulatory compliance, ethics, fraud, safety, and security awareness. Directed investigations by subordinate managers into alleged violations of policies, laws, or regulations. Represented the agency in criminal, civil, and regulatory matters. Designated as the agency’s primary liaison to local, state, and federal law enforcement and regulatory agencies. Managed security and life safety infrastructure selection, maintenance, and associated vendor relationships. Led disaster response and business continuity planning for the agency. Presented monthly corporate compliance reports to executive management. Responsible for hiring, performance decisions, department, and capital expenditure budgets.Key accomplishments:• Oversaw a company-wide security system refresh project that saved $100k and increased system functionality.• Spearheaded use of subterranean storage to mitigate theft risk and lower annual insurance costs by $50K.• Decreased hotline use for compliance complaints by 90% through increased in-person communication efforts.• Standardized the process for complaint intake, interviews, investigations, and case documentation.• Created and delivered compliance, fraud, ethics, and workplace violence awareness training to employees. Show less

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  EchoStar Corporation

  Mar 2022 - now

  Senior Human Resources Investigator