Ndricim Danaj

Experience

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  Teleperformance

  Feb 2017 - Dec 2018

  Technical Services Specialist
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  Advanced business Solutions

  Apr 2019 - Aug 2021

  Network Engineer

  Gather business requirements and design a network solution that meets the business's requirements.Network configuration, administration and troubleshooting.Deploying infrastructure into client facilities.Following of the projects in network infrastructure and IT security.Performing network configuration and troubleshooting in LAN/WAN, Security, Wireless networks.Configuring and installing various network devices and services (e.g. routers, switches, firewalls, loadbalancers, VPN, QoS).Managing physical/virtualized infrastructure, VMware, Windows Server Domain, Active Directory, •Group policies, DHCP, DNS, Exchange, file servers, backup servers.Administration of Cisco CUCM and UCCX.Creating and maintaining comprehensive documentation.Routing Knowledge OSPF, EIGRP, BGP, MPLS (Cisco Aruba)VPN feature. Site to SiteCheckPoint, Cisco, Fortient (Firewalls)Identity solutions (SISE Cisco and ClearPass Aruba)Virtualization process VMware ESXi Show less

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  SWARCO

  Sept 2021 - now

  Software Operation Expert

  • Configured and maintained Kubernetes clusters, including monitoring, scaling, and applying securityupdates.• Implemented logging and monitoring solutions, leveraging tools like Prometheus to detect and respond to security incidents proactively.• Conducted regular maintenance of the PKI infrastructure, ensuring devices connecting to the platformwere properly authenticated using certificates.• Configured and maintained OpenVPN servers, enabling secure remote access to the infrastructure andenforcing strong authentication and encryption.• Managed security agents like Rapid7 and CrowdStrike, ensuring they were properly deployed, monitored, and integrated into the overall security strategy.• Developed and maintained access control mechanisms, encryption protocols, and authenticationprocedures to safeguard system integrity.• Conducted security assessments and audits to identify vulnerabilities and implement necessaryremediation measures.• Developed and executed incident response plans, effectively mitigating security incidents and minimizingpotential damage.• Successfully resolved security vulnerabilities identified during regular audits, enhancing the overall systemsecurity and compliance. • Collaborated closely with cross-functional teams, including developers and system administrators, toenforce security best practices throughout the development and deployment lifecycle.• Collaborated with the development team to integrate security testing tools and processes into the CI/CD pipeline, ensuring secure code deployments.• Proficient in deploying and managing bare metal applications like Jira, Confluence, Bitbucket, Nexus,SonarQube, Bamboo, and Jenkins, enabling efficient CI pipeline operations.• Implemented optimized complex database structures using PostgreSQL and MySQL, ensuringefficient data storage, and seamless integration with applications. • Proficient in developing bash scripts and leveraging Ansible for automated configuration management Show less