Ben Jackson

Experience

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  US Army

  Sept 1986 - Sept 1994

  Multichannel Communications and Intelligence Operator

  Multichannel secured communications and operations.

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  UNI-HEALTH POST-ACUTE CARE OF DECATUR

  Feb 2009 - Jun 2011

  Human Resources Director

   Managed talent acquisition for nursing assistants, LPN’s, RN’ physician, and administrative positions by creating and maintaining job postings on applicant tracking systems and job boards. Maximized organizational effectiveness and the use of resources by identifying qualified personnel from a variety of channels and streamlining the recruitment and training processes. Collaborated with management teams to improve engagement and refine policies and procedures. Managed leave of absence programs and personnel records in addition to processing and auditing payroll for more than 300 employees. Developed effective training curriculum and pre-and post-training surveys to track employee needs and gather key metrics. Maintained benefits databases and enrollment, employee files, and incentive programs. Show less

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  MARY SCOTT NURSING CENTER

  Jul 2012 - Jul 2013

  Human Resources Director

   Identifies training needs for business units and individual executive coaching needs. Overseen three human resources professionals in the recruitment and training of highly qualified nursing assistants, LPNs, RNs, physicians, and administrative support personnel. Identifies training needs for business units and individual executive coaching needs. Maintained in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partnered with the legal department as needed, and or required. Provided HR policy guidance and interpretation. Worked closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Conducted weekly meetings with respective business units. Provided guidance and input on business unit restructures, workforce planning and succession planning. Identified training needs for business units and individual executive coaching needs. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies. Worked closely with managers to develop Performance Improvement Plans for underperforming staff. Show less

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  Riverwoods Behavioral Health

  Sept 2013 - May 2014

  Human Resources Director

   Identifies training needs for business units and individual executive coaching needs. Overseen three human resources professionals in the recruitment and training of highly qualified nursing assistants, LPNs, RNs, physicians, and administrative support personnel. Identifies training needs for business units and individual executive coaching needs. Maintained in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partnered with the legal department as needed, and or required. Provided HR policy guidance and interpretation. Worked closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Conducted weekly meetings with respective business units. Provided guidance and input on business unit restructures, workforce planning and succession planning. Identified training needs for business units and individual executive coaching needs. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies. Worked closely with managers to develop Performance Improvement Plans for underperforming staff. Show less

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  Kansas State University

  Jan 2017 - Mar 2018

  Assistant Director – Human Capital Services/Talent Acquisition

   Improved internal hiring processes for the largest college on campus by collaborating with key stakeholders and developing increased employee engagement to draw and retain exceptional talent. Supervised four human resources team members in talent acquisition, HRIS, training, and candidate experience functions. Developed and implemented workforce planning solutions based on departments’ immediate needs, annual goals, and long-term objectives. Partnered and collaborated with Institutional Equity and the Office of Diversity to increase the diversity of talent pools to benefit the university.  Created metrics to measure gaps in service, timeliness, and quality to make informed and data-driven human resources decisions. Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met. Show less

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  BMW Group

  Oct 2018 - May 2019

  Associate Relations Representative

   Ensured consistent and equitable treatment of associates and maintains an issue free work environment. Developed Associate Round Table to ensure that the concerns and needs of our Associates are addressed. This has led to increased morale, higher productivity, and less defects. Aligns business objectives with employees and management in designated business units. Formulated partnerships across the HR function to deliver value added, service to management and employees that reflects the business objectives of the organization. Developed an Interview Eligibility Matrix that enables Section Leaders to determine the highest quality Associates. Provided Human Resources/Associate Relations support to Plant Spartanburg as needed. Conducted all Associate Relations investigations against Production Associates and management. Provided day to day performance management guidance to line management, to include coaching, counseling, career development and disciplinary actions. Show less

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  Anthem, Inc.

  Dec 2019 - Feb 2023

  Associate Relations Consultant - Human Resource Business Partner - Talent Scout

   Assists in guidance and support for employees and managers in all aspects of the Associate Relations function. Serves as a strategic partner with leadership providing guidance on policy and procedure, employment law and coordination across HR functions. Initiate’s investigations and provides guidance regarding disciplinary action, working conditions, harassment, problem resolution, and employee complaints. Conducts weekly meetings with respective business units. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Explains and interprets HR policies and programs insuring consistency and regulatory compliance. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies. Develops contract terms for new hires, promotions, and transfers. Provides guidance and input on business unit restructures, workforce planning and succession planning. Show less

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  AM Behavioral Health

  Feb 2023 - Dec 2023

  Corporate Director of Human Resources

   Reviews and makes recommendations to executive management for improvement of the hospital’s policies, procedures, and practices on personnel matters. Develops corporate plans for a variety of HR matters such as compensation, benefits, employee relations. FMLA and ADA. Devises strategies for performance evaluation, staffing, training and development. Oversees all HR initiatives, systems, and tactics. Develops HR strategies, policies, and practices. Communicates changes in facility personnel policies and procedures and ensures proper compliance is followed. Developed a 360 Performance Review program to help the executive management team in the preparation and administration of the facility wage and salary program. Helps to select and develop key talent to ensure there are talents to fill in critical roles. Conducts performance management guidance to line managers to include the following: mentoring, career planning and coaching. Recommends, evaluates, and participates in staff development for the facility. Implemented and maintains the HCM system (UKG) that meets facility personnel information needs. Supervises the staff of the human resource department. Show less

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  Amazon

  Jul 2023 - Sept 2024

  Senior Human Resources Business Partner

  Partners with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. Manages a team of four HR professionals.Provides business leaders with data-driven recommendations that improve performance, retention, and the overall employee experience. Influences and partners with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness.  In partnership with site leadership coach, trains, develops, and cultivates the Amazon culture by ensuring that leadership principles are taught, lived, and integrated in each component of the talent system at amazon. Develops and implements a people strategy for global organization. Leads integration across multiple entities to ensure alignment and strategy execution.Serves as HR Manager proxy. Provides support to site General Manager and Senior Ops Leadership team during site launch, organizational design, and Senior Ops Leadership Talent Review.Conducts employee investigations of middle and senior managers. Oversees investigations of site HR team. Show less