Deep Enrich
Ebony Rhodes
DYS Intern
219 followers
Greater Boston
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About me
Project Manager - Granite Telecommunications
Education
Massasoit Community College
2021 -Networking Security Specialist Networking Security SpecialistUnderstanding Routing and switchingCreate and implement network diagramsConfigure equipment and be able to set security settings
Newbury College
2012 - 2016Bachelor of Science - BS Criminal Justice/Law Enforcement Administration
Experience
Boston Girls District Office DYS
Jan 2016 - Feb 2018DYS InternBoston Girls District Office
Jan 2016 - Dec 2017Intern
Granite Telecommunications
Feb 2018 - nowProject Manager
Nov 2023 - nowTeam Lead | Premiers Accounts
Feb 2023 - Nov 2023Senior Client Services Manager
Feb 2020 - Feb 2023Senior Customer Service Representative
Feb 2018 - Feb 2020
Licenses & Certifications
- View certificate
Project Management Foundations: Requirements
LinkedInAug 2023
- View certificate
Creating a Positive Customer Experience
LinkedInMay 2023 - View certificate
Strategic Negotiation
LinkedInMay 2023 - View certificate
Performing under Pressure
LinkedInApr 2023 - View certificate
Engagement Preparation Best Practices for Customer Success Management
LinkedInJan 2023 - View certificate
Networking Foundations: Networking Basics
LinkedInMay 2023 - View certificate
Project Management Foundations
LinkedInMay 2023 - View certificate
Using Customer Surveys to Improve Service
LinkedInMay 2023 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInJan 2023 - View certificate
Using Emotions to Leverage and Accelerate Change: A Guide for Leaders
LinkedInJan 2023
Languages
- enEnglish
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