
Randy Foster

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About me
Quality Assurance Manager-NC/CAPA at Stryker
Education

Western Michigan University
1981 - 1985Bachelor of Business Administration (B.B.A.) Major: Management Minors: General Business and Communications Arts and Sciences
Experience

Rite Aid Corporation
Apr 1986 - Jan 1987Daily bank deposits, daily/weekly records of inventory flow, delegation of work duties, employee work schedules and general appearance and maintenance of store. Planned employee work schedules, maintained employee/customer relations, opened and closed store and ordered inventory.
Manager
Nov 1986 - Jan 1987Assistant Manager
Apr 1986 - Nov 1986

Upjohn Healthcare Services
Jan 1987 - Nov 1988Production CoordinatorInterviewed, hired and oriented new employees, scheduled employees for work, monitored work performance and performed counseling, promotion and termination of employees.

Kirsch Company
Nov 1988 - Apr 1994Production SupervisorScheduled department supervisors and employees as well as directing daily line activities. Additional responsibilities included: Meeting department productivity requirements, employee performance evaluations, counseling of employees and implementing company policies and procedures.

Stryker
Apr 1994 - nowStryker Medical's Division Process Owner (D.P.O.) Create an effective, efficient and compliant NC/CAPA process by supporting the Divisional NC/CAPA business, collaborating with other Stryker divisions to drive improvements to the eCAPA system and the NC/CAPA process. Driving day to day NC/CAPA activities in the Division, while ensuring all Corporate procedures are met as well as all external requirements. Created a compliant, smart and eficient complaint handling process. Balanced service report reviews, complaint investigations and MDR decisions into one lean operation. Responsible for the Divisions NC/CAPA program. Responsible for both the Incoming Inspection and Final Inspection teams. Achieved 100% Fixture Certifications, 100% Gage Calibration, and 99.9% same day service for Incoming Inspection. Lead the Incoming Inspection team to drive improvements and to provide inspection and metrology support for all Business Units. Achieved 100% Fixture Certifications, 100% Gage Certifications and 99.9% same day service for Incoming Inspection. Responsible for all team performance (132 assemblers) in the areas of safety, quality, delivery and performance to budget, team building, employee engagement, new product implementation, capacity and production planning. Adhere to quality and quantity standards and follow guidelines to meet product specifications. Provide training and mentorship to the Associate Team Leaders and Team Leaders. Responsible for all team performance in the areas of safety, quality, delivery and performance to budget, team building and employee engagement. The following are a list of teams that I have been responsible for: Second/Third Shift Production (1995), Med Surg Fabrication (1996-1997), Core Fabrication (1998-2000), Base Fabrication (2001), Speciality Assembly (2002), Core Assembly (2003-2005). Promoted to Senior Team Leader in February 2005. Responsible for all Assembly Team performance in safety, quality, on-time delivery to the customer and writing employee performance reviews.
Quality Assurance Manager-NC/CAPA
Jan 2013 - nowQuality Assurance Manager - Post Market
Feb 2011 - Jan 2013Quality Assurance Manager - Inspection
Jan 2010 - Feb 2011Senior Quality Team Leader - Incoming Inspection
Dec 2008 - Jan 2010Senior Team Leader - Med Surg Assembly
Feb 2005 - Dec 2008Team Leader
Apr 1995 - Feb 2005Production Supervisor
Apr 1994 - Apr 1995
Licenses & Certifications

Canadian Medical Device Regulations Auditor Course
Canadian Medical Device Regulations SOR/98-282 & Canadian Medical Device Conformity Assessment System (CMDCAS)Nov 2016- View certificate

Quality Management System Lead Auditor (ISO 9001:2015), inclusive of ISO 13485:2003 and ISO 13485:2016
Exemplar Global (Oriel STAT A MATRIX)Jul 2016 
Master's Certificate in Project Management
The George Washington UniversityAug 2015
Regulatory Affairs Certificate: Medical Devices
Regulatory Affairs Professionals Society (RAPS) Online UniversitySept 2012
Gallup Support Services Perceiver Specialist
The Gallup Organization (Certificate No. 056)Jun 2000
ECAPA Train the Trainers Program
StrykerSept 2012
Honors & Awards
- Awarded to Randy FosterFire Starter Award for NC/CAPA Stryker Apr 2013
- Awarded to Randy FosterGallup University Great Manager Program - Dec 2004
- Awarded to Randy FosterStryker Medical Performance Excellence Award - Dec 2004
- Awarded to Randy FosterStryker Medical Team Leader Excellence Award - Dec 2002
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