Atul Verma

Experience

• 

  Hitachi System Micro Clinic Pvt. Ltd.

  Feb 2015 - now

  Network Executive(NOC Engineer)

  • Administering the management of hardware & software throughout the organization including servers, employee desktops / laptops, network infrastructure, internal networks, peripherals and wiring through Nagios/Nagvis/Infoblox/SonicWALL GMS/WAN Monitor/SNC• Spearheading the installation, configuration, testing, maintenance, monitoring, and troubleshooting of end user workstation hardware, software, networking peripheral devices, cabling, and networking hardware & software products• Following procedures, change management best practices, ensuring network availability and maintenance of disaster recovery stance• Supporting and monitoring the existing infrastructure, supervising preventative maintenance and backup as well as performing other regular support activities to ensure effectiveness• Working with ISP regarding link down/link flapping/packet drops issues and troubleshooting of LAN, Network Printers and Mail related issues• Escalating concerns to the NOC Team Leads, On-call Duty Manager, IT and/or Development support as per requirements• Logging tickets with ISP’s for network issues and providing first level support to the customer problems• Monitoring the preparation of management reports and performing daily/weekly checklists• Working on Pc visor & OTRS Tool Software for the network related tickets• Monitoring network performance including maintenance, upgrades, and back-up/recovery responsibilities including software (operating systems, applications, and data) and hardware (process control domain equipment and network equipment (e.g. switch, router, and firewall); maintaining inventory reports for the same• Steering the roll-out of internal IT Notification for planned and unplanned change requests or maintenance Show less

• 

  Infoedge India Ltd.,

  Feb 2015 - now

  Network Engineer