Anwar Sadat

Experience

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  Azlish technology

  Aug 2021 - Aug 2022

  Project Management Analyst

  Utilized advanced Excel for data processing and analysis, deploying a quality project that improved efficiency and accuracy. Enhanced system performance and user satisfaction by increasing operating efficiency by 30%. Employed advanced Excel functions for data analysis, reducing manual work by 2 hours and boosting workflow efficiency. Conducted a customer resolution analysis, decreasing complaints by 40% and raising satisfaction by 25%.

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  Amazon

  Aug 2022 - Nov 2023

  Associate

  Strategized and analyzed client data, leading to increased customer satisfaction through targeted initiatives. Utilized advanced Excel for comprehensive customer resolution analysis, significantly boosting satisfaction levels and reducing product return rates. Implemented sophisticated customer segmentation strategies, enhancing customer satisfaction and trust in the company. Revolutionized performance tracking dashboards, streamlining reporting and driving increased customer satisfaction through strategic issue analysis. Show less

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  Enkindl

  Dec 2023 - now

  Data Analyst

  Conduct data analysis to increase efficiency and data accuracy by 20% using ETL tools and scripting languages like Python, SQL, and PowerBI. I reduced report generation time by 30% by optimizing database queries and data mining processes. I conducted exploratory data analysis with Python to identify trends and developed detailed reports and dashboards using PowerBI for stakeholders. I produced weekly risk analysis reports in Excel to guide productivity and reduce product return risk. I measured KPIs such as open/closed calls and sales revenue trends, collaborating with cross-functional teams for data-driven decision-making. Utilizing Snowflake, I implemented a star schema for optimized storage and performance. Show less