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Brett Allen

Brett Allen

Followers of Brett Allen82 followers
location of Brett AllenCanberra, Australian Capital Territory, Australia

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  • Timeline

  • About me

    Process Manager at Kinetic IT

  • Education

    • James Cook University

      2002 - 2006
      Bachelor of Arts (BA) English Literature

  • Experience

    • Fujitsu

      Nov 2007 - Mar 2016

      Member of a small 24x7 shift area responsible for managing high visibility, high priority, and critical incidents.

      • Incident Management Team Leader

        Jun 2009 - Mar 2016

      • Service Desk Analyst

        Nov 2007 - Jun 2009

    • Lockheed Martin Australia Pty Ltd

      Apr 2016 - Aug 2016
      Incident Manager

    • Leidos

      Aug 2016 - Aug 2018
      Incident Manager

    • DXC Technology

      Aug 2018 - May 2019
      Problem Manager

    • Kinetic IT

      May 2019 - now

      • Process Manager

        Aug 2022 - now

      • Continual Service Improvement Process Manager

        May 2019 - Aug 2022

  • Licenses & Certifications

    • ITIL Foundation Level

      PeopleCert
      Jun 2020

    • BCS SIAM™ Foundation (SIAMF)

      EXIN
      Dec 2019

    • ITIL 4 Managing Professional

      PeopleCert
      Mar 2024

    • ITIL 4 Specialist: Drive Stakeholder Value

      PeopleCert
      Mar 2024

    • ITIL4 Specialist: High-Velocity IT

      PeopleCert
      Feb 2023

    • BCS SIAM™ Professional

      EXIN
      Dec 2019

    • ITIL 4 Strategist Direct, Plan and Improve

      PeopleCert
      Mar 2024

    • ITIL4 Specialist: Create, Deliver & Support

      PeopleCert
      Oct 2021

  • Volunteer Experience

    • Assistant Secretary

      Issued by Googong Public School P&C Association on Mar 2025
      Googong Public School P&C AssociationAssociated with Brett Allen