Pravin Ashok Chavan

Experience

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  Star Cruises Pte. Ltd

  Oct 2000 - Apr 2007

  To offer possible assistance to guests and takes corrective action on complaints regarding service.Evaluates performance of staff periodically, recommend appropriate action such as promotion, disciplining or commendation.Ensure the inventory process done following company's procedures.Supervising outside Laundry contractors to ensure contractual compliance. Inspecting guest cabins, Suite's and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair and making recommendations for the upkeep of the same. Preparedness to implement assigned tasks during emergencies such as fires, power failures and bomb threats. Show less

  • Hotel Training Executive

    Oct 2003 - Apr 2007

  • Housekeeping Supervisor

    Oct 2000 - Oct 2003
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  Taj Hotels

  May 2008 - Nov 2008

  Housekeeping In-charge

  The Gateway Hotel (Managed by Taj Group of Hotels; Housekeeping In-Charge Under the direct supervision of General Manager, to assist in planning, organizing, directing and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness of the property i.e. restaurants, guest rooms, pool area, health club.*Facilitating the defect free rooms & public area through excellent eye for detailing*Manage staff performance, identify their training needs and address their grievances and counselling issues. And establishing staffing levels for the department*Implementing systems and procedures that achieve a high degree of cost efficiency and guest delight*Setting up of par stocks for linen & uniforms etc*Preparing workflows & schedules of cleaning for various areas Show less

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  A-1Services

  Apr 2009 - Sept 2009

  Operation Manager

  •To assist in planning, organizing, directing and controlling all housekeeping activities, maintaining the established standards of cleanliness, hygiene, orderliness of the property i.e. Company guest houses, Multiplex (Cinemax), Banks, Co-operative Housing Society & Corporate offices.•Evaluates performance of staff periodically, recommend appropriate action such as promotion, disciplining or commendation.•Implementing of systems and procedures that achieve a high efficiency and clients delight.•Developing Organizational Operating and Training Manuals for Housekeeping Department. (SOP, R&R & P&P)•Conducting training sections as per training needs.•Managing 100 local staff Show less

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  Courtyard Marriott Mumbai, India

  May 2010 - Sept 2010

  Housekeeping Executive

  • Maintaining the highest standard of cleanliness, hygiene and orderliness of the property• Conducting training sessions (Cleaning Techniques, Chemical knowledge & many more)• Facilitating the defect free guest rooms through excellent eye for detailing

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  Catering International & Services CIS

  Sept 2010 - Apr 2012

  Assistant Housekeeping Manager

  Achievements:Implementation of new Housekeeping & Accommodation ManualWithin the last 14months, I have gained excellent points in Key Performance Indicator done by the client for Housekeeping Department Lower down the Housekeeping material cost up to 20%Managing 80+ local staff

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  Star Cruises

  Apr 2012 - Oct 2016

  Training Executive - Hotel

  Conducting Training such as Basic Soft Skills and Developing Supervisory Skills for Hotel crew onboard Super Star Aquarius

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  Dream Cruises

  Jan 2017 - Dec 2017

  Assistant Executive Housekeeper

  • To assist Executive Housekeeper in planning, organizing, directing and controlling all housekeeping activities carried out in M/V Genting Dream.• Preparing and updating report under Integrated Pest Management.• Handling guest luggage operations using advance technology (RFID) Radio frequency Identification tracking system.• Conducting crew cabin cleaning training assigned by Staff Captain, following weekly safety calendar.• In-charge of tendering operations during embarking guest returning from shore excursion.• In-charge planning, organizing and controlling rescue crew members from various departments to welcome newly embarking guest in Hong Kong & China ports. Show less

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  Catering International & Services CIS

  Dec 2017 - Apr 2019

  Housekeeping and Landscaping Manager (QDVC Project Dahlak Island Resort)

  Housekeeping:•In charge of interior/exterior general maintenance and cleanliness of 50 Bungalows, 07 VIP Bungalows and 02 Villas.•Manage staff performance, identify their training needs and address their grievances and counseling issues and establishing staffing levels for the department•Implementing systems and procedures that achieve a high degree of cost efficiency and guest delight.Landscaping:•Gardens maintenance and renovation, based on new production of trees and plants developed on site.•Development in the Nursery for large-scale different types of trees and plants. •Create, organize and implement new work processes, based on monthly and annual schedules, rotations by areas, work types, and staff skills.•Manage and train 16 staff and 2 supervisors for both sections, develops their versatility, productivity and efficiency. Train and develop safety, quality and responsibility as fundamental values.. Show less

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  Holland America Line

  Apr 2019 - now

  Housekeeping Supervisor - PRM, IPM & LLU

  A decisive and energetic leader with deep expertise in the creation of sustainability/CSR strategies. Achieves traction, and has the grit to take these through to completion. Outcome driven and able to draw threads through complex environments in order to deliver change.