Jim Hackett

Jim Hackett

Technician

Followers of Jim Hackett47 followers
location of Jim HackettBryan, Texas, United States

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  • Timeline

  • About me

    IT Project Manager | Data Analyst | Support Analyst | Eternal Learner

  • Education

    • Sam Houston State University

      -
      Bachelor's degree MULTI/INTERDISCIPLINARY STUDIES
  • Experience

    • Discount Tire

      Aug 2009 - May 2017
      Technician

      • Ran workflow cells to expertly perform needed services in a timely manner.

    • Bryan ISD

      Aug 2019 - Mar 2020
      Mathematics Teacher

      • Collaborated with fellow instructors to create lessons aligned with the scope and sequence of curriculum. • Applied differentiated instruction to meet the needs of students with varied academic backgrounds.

    • Lowe's Companies, Inc.

      Mar 2020 - Nov 2020
      Sales Floor Associate

      • Assisted Customers in identifying their needs and selecting appropriate products and services.• Recognized for outstanding performance within first 3 months.

    • College Station ISD

      Nov 2020 - Aug 2021
      School Bus Driver

      • Safely and efficiently transported children to and from schools throughout the College Station ISD.

    • The Reynolds and Reynolds Company

      Aug 2021 - now
      Project Manager / Analyst

      Project Manager Proton / Reynolds and Reynolds• Implemented VoIP telephone systems at 12 businesses with varying network environments and client needs.• Lead meetings with stakeholders and vendors to determine client needs.• Create project plans to meet client expectations within desired budget and time frame.Analyst Reynolds and Reynolds • Provide tier 1-3 support assisting customers in configuring, maintaining, and troubleshooting VOIP telephone systems integrated with multiple applications in a variety of network environments.• Created and maintain a data pipeline and warehouse for internal data.• Created and maintain dashboards of internal data for management.• Utilize Microsoft Windows features, Office applications, and VBA coding to automate and streamline processes. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Jim Hackett
      Meritorious Performance Award Senior Manager Feb 2023 Awarded for creating a program (outside of normal responsibilities) that automated part of a manual documentation process, reducing required man-hours by approximately 40% for the process.