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Mackenzie Worthy

Mackenzie Worthy

Administrative Assistant

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  • Timeline

  • About me

    Assistant Director of Freshman Recruitment at Iowa State University

  • Education

    • Grand View University

      2008 - 2012
      BS Business Administration-Marketing, Management, and Human Resourses

  • Experience

    • Iowa Sports Foundation

      Jun 2008 - Aug 2008
      Administrative Assistant

      - Provided administrative support to process participants- Ensured accurate information for waivers and team details

    • Kohl's Department Stores

      Apr 2009 - Sept 2016
      Sales Associate and Clerk

      - Assist customers in finding particular items- Run the cash registers- Display excellent customer service skills- Develope leadership skills

    • Grand View University

      Aug 2009 - Apr 2010
      Work Study Administrative Assistant

      - Provided administrative support to the Financial Aid staff- Ensured accurate information regarding student accounts is documented.

    • Greater Des Moines Convention & Visitors Bureau

      May 2010 - Aug 2010
      Street Team Intern

      - Facilitated events- Participated in weekly meetings to ensure efficient operations- Demonstrated admirabled promotional strategies

    • Marsh

      Jul 2012 - Sept 2014

      - Evaluate and makes decisions regarding referrals of declinations and non-renewals- Provide technical expertise in coverage analysis and interpretations- Monitor and asses market changes, communicating significant trends to management and carriers- Interact with carrier and claims personnel to ensure high quality of risk selection - Answers calls, performs research, processes customer requests, documents as appropriate- Asks appropriate questions and serves as a resource of information when attempting to retain business- Enters all information related to the call for tracking and reporting purposes- Develops relationships with both internal and external customersAlso, became a training specialist

      • Underwriter 1

        Dec 2013 - Sept 2014

      • Customer Service Specialist I

        Jul 2012 - Dec 2013

    • Grand View University

      Sept 2014 - Aug 2016
      Freshman Admissions Counselor

      - Develop and implement, a comprehensive plan to recruit to students to Grand View- Attend college fairs, high school visits, and coordinate campus visits- Develop and maintain relationships with high school counselors, coaches, and teachers for recruitment- Provide pre-admission counseling to applicants- Hire, train, coordinate, and monitor the success of the admissions students telecounseling program

    • Iowa State University

      Aug 2016 - now

      • Assistant Director of Freshman Recruitment

        Sept 2022 - now

      • Freshman Admissions Counselor

        Aug 2016 - now

  • Licenses & Certifications

    • Data-Informed Territory Management

      National Association for College Admission Counseling (NACAC)
      Jun 2024
      View certificate certificate