Sanjeet Kumar

Experience

• 

  Tech Mahindra

  Feb 2011 - Aug 2014

  Business Analyst

  • E2E Understanding of the requirements of business and also identify and analyse the client and customer requirements.• Incorporate process changes in response to evolving business needs • Operate business processes for clients on a periodic basis. This includes synthesizing data, performing quality checks and creating error free deliverables • Interact with internal or client teams to resolve any issues with process inputs • Respond to ad hoc requests from the clients relating to the deliverables • Identify and implement business process enhancements • Managing projects or sub-projects, including planning, documentation of requirements, progress monitoring, test planning and execution and implementation.• Completion of business justification / business case / change request documentation in line with corporate policies.• Performed Business Improvement Programs like Incident/ Service Request Reduction, Problem tickets , Continuous Improvement Programs drives(implementing Alerts/Traps/Automated Monitoring) to meet service level agreements• Follow ITIL processes (Optimization of Performance and following standard practices).• Implemented Vintela on unix servers(23 servers) across BT’s ADLI platform.• Single point of contact for MOT,Runbook,Vintela initiatives of BT, Conducting periodic reviews with customers and BT’s representatives and mapping their needs and requirements to incorporate in current business scenario Eminent contributor to knowledge blogging at Tech Mahindra for Vintela and oracle web tier installation on various servers. Praised with multiple BT reward from BT reward Central for excellence support and coordination during various critical escalated issues. Appreciation from Client CEO ( BT ) . Client Appreciation for excellent commitment; rewarded in Customer Satisfaction (CSAT) rating of the Project by British Telecom Management Show less

• 

  Cognizant

  Sept 2014 - Jul 2016

  Technical Lead

  Client : Barclays Technology Center IndiaDomain : Investment BankingResponsible for performing the basic security checks on the investment banking accounts, trades and all payment transactions and process the streaming information to different down streams. Enterprise Solution Technology(EST) supports a broad range of critical business functions across the bank. These functions include Market Risks, Credit Risks, Legal, Finance, Counter party Risks Trading (CRT), Capital and Liquidity Management, AML (Antimony Laundering), Treasury, Compliance, Commodity trading and risk management system and Human Resources. Compliance technology provides technology solutions to the compliance business function which enable it to oversee the firm’s business Show less

• 

  Infosys Ltd

  Aug 2016 - Mar 2017

  Technology Lead
• 

  Fiserv

  Mar 2017 - Mar 2022

  Data Architect-Specialist
• 

  Tata Consultancy Services

  Apr 2022 - now

  Associate Consultant