Eugenia Dede Teye

Experience

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  Police Hospital

  Oct 2020 - Oct 2021

  Dietitian

  Conducted awareness campaigns on nutrition solutions, resulting in a 30% boost in product adoption and patient engagement.Utilized Excel functions to analyze attendance and healthcare data, identifying trends that enhanced intervention strategies by 20%.Delivered detailed nutrition education and presentation on nutritional solutions to patients and professionals, increasing patient adoption rates by 20%.

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  Darkwa Memorial Clinic

  Feb 2022 - Sept 2023

  Dietitian

  Analyzed dietary patterns and health trends to develop personalized nutrition plans, increasing patient satisfaction scores by 25%.Streamlined client data management processes, achieving a 99% accuracy rate in documentation and improving adherence to treatment protocols.Developed and delivered tailored educational materials to healthcare professionals and patients, enhancing their understanding of nutrition solutions by 20%.Optimized resource availability and service efficiency by implementing standardized documentation protocols, ensuring seamless execution of nutrition care provision. Show less

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  Concentrix

  Jun 2024 - Dec 2024

  Customer Support Associate

  Identified patterns in customer complaints through experience and proactive analysis, enabling quicker and more effective resolution of recurring issues.Collaborated with cross-functional teams to review and interpret customer interaction data for 40+ daily calls, enabling a 95% first-contact resolution rate and reducing repeat queries by 15%.Streamlined call resolution workflows by analyzing common client inquiries, achieving a 20% reduction in average call handling time while maintaining a 90%+ satisfaction score. Show less