Isaac Pringle

Experience

• 

  United States Air Force

  Jun 2017 - Aug 2021

  • Led a team of 4 technicians that provided technical support across 3 agencies supporting 1,900 users and a $66M IT infrastructure• Resolved 1K+ work orders and established 161 login accounts increasing communication capabilities for 2,000 users annually• Orchestrated a base-wide Information Technology Equipment Custodian initiative, that repurposed 800 assets valued at $250K in less than 14 days facilitating the successful completion of a $75K tech refresh• Refurbished the Client Services Technician Training program, reviewed and validated 700+ technician tasks critical to enhancing overall readiness• Configured and installed 1.3K laptops for 12,000 personnel solidifying Command and Control communication operations that supported 6 military bases and 9 remotely located units Show less Deployment outside of my career field, this was a great experience! As a Security Forces augmentee, I was tasked with things way outside my day to day state-side comm operations, including Entry Control, escorting foreign nationals into secure areas, site patrols, and more. It was a step away from my comfort zone, and I'm glad I volunteered!• Provided site security to a $108M construction project• Oversaw 300 Other Country Nationals (OCNs) during sanitary projects, ensuring compliance with safety protocols, access control, and risk mitigation. Show less • Oversaw the installation and maintenance of a virtual network valued at $7.5M and coordinated all local hardware and software configurations• Directed a telework transition, provided IT equipment, and secured VPN connectivity for 148 staff• Responded to and resolved trouble calls, identified and isolated system faults, conducted assessments, and troubleshot software and hardware deficiencies on assigned IT systems ensuring minimal impact on daily operations• Developed 517 training Video Teleconferencing exercises, streamlined services consolidated IT support from 3 offices, and saved 1.7K hours annually• Managed a local Department of Defense network and ensured 100% accountability of 300 devices, led communications reporting, identified, and rectified 19 outages• Teamed with 3 units, and led the acquisition of new communication equipment worth $15K which enhanced connectivity by 50%• Resolved and closed out 1.5K trouble tickets within 24 hours ensured mission success and accessibility for 1,600 students and a staff of 148 Show less

  • Lead Client Systems Technician

    Aug 2019 - Aug 2021

  • Force Protection Specialist

    Jan 2019 - Aug 2019

  • Client Systems Technician

    Nov 2017 - Jan 2019

  • Air Force Technical Training School

    Aug 2017 - Nov 2017

  • Basic Military Training

    Jun 2017 - Aug 2017
• 

  United States Space Force

  Sept 2021 - Jan 2023

  Communications Manager | Cybersecurity Liaison

  • Provided strategic communication oversight, and delivered weekly briefs that provided situational awareness and readiness updates for 18 work centers• Coordinated and directed 8 network outage responses, collaborating with 4 agencies to restore Command, Control, Communications, Computers (C4) Intelligence, Surveillance, and Reconnaissance capabilities for a population of 18,000• Fielded 7K calls and resolved 14K incidents that enhanced cyber security operations supporting 230 space launches• Executed 892 cyber orders that eliminated 900K+ cyber threats safeguarding 13K systems and achieving the division’s #1 compliance ranking• Managed the base’s Cybersecurity Liaison Program, conducted 11 training sessions for 165 program managers, and streamlined processes/requirements that supported 64 units across 8 locations Show less

• 

  Space CAMP

  Jan 2023 - Feb 2024

  Full Stack Engineer

  • Developed a microservice for satellite data processing, utilizing Apache Kafka for real-time data ingestion, standardization, and dissemination, resulting in improved data flow and efficiency• Integrated diverse data sources through Kafka streams, ensuring seamless communication and collaboration across systems• Implemented Agile methodologies to streamline project workflows, fostering a collaborative and iterative development environment• Proficiently utilized Git, GitLab, and GitHub for version control, facilitating efficient code management and collaborative development• Demonstrated expertise in Linux and Windows development environments, ensuring cross-platform compatibility and smooth deployment• Employed Spring Boot Java framework to enhance microservice functionality, promoting modular and scalable design practices• Utilized Docker for containerization, optimizing application deployment, and reducing system resource overhead.• Designed and managed SQL databases, with a focus on PostgreSQL, ensuring data integrity and efficient retrieval• Collaborated with cross-functional teams using Confluence and Jira, enhancing project communication, documentation, and tracking Show less

• 

  United States Space Force

  Feb 2024 - Sept 2024

  Base Equipment Control Officer | Base Software Licence Manager

  • Developed and documented a comprehensive disaster recovery plan for the largest communications squadron in the Department of Defense, ensuring continuity of critical operations during emergencies, including natural disasters, cyber incidents, and infrastructure failures• Revitalized and modernized the Base Software Licence Manager program, streamlining license tracking, compliance, and cost optimization• Led a $27M tech refresh across multiple locations, ensuring proper inventory tracking, disposition, and dissemination of assets Show less

• 

  Mentis Sciences, Inc.

  Mar 2025 - now

  Cyber Security Manager