Carmen Barefield

Experience

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  Lynn Public Schools

  May 2012 - Aug 2014

  Substitute Teacher

  ● Filled in for absent teachers, and assigned class work● Sustained a positive learning environment ● Maintained a well behaved classroom ● Completed reports for teachers on classroom progress

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  Hult International Business School

  Jun 2014 - Nov 2016

  ● Edited the internal student website in regards to accommodations, immunizations, insurance, etc.● Coordinated with global staff to edit and proofread Boston specific content● Average 71% open rate for all managed email campaigns● Maintained the Hult Boston Library and instructed all 50 staff members on how to use the library system● Worked closely with vendors to create and ensure quality to fulfill multiple projects● Assisted in the creation, promotion, and execution of all student social and cultural events● Supervised the Student Association in planning the graduation party and yearbook for Hult Boston Show less ● Created and developed Hult Boston’s first library● Worked on a global team to produce imperative content which was sent to over 700 incoming students● Focused and tailored both global and Boston specific content to incoming students in clear and concise emails ● Answered over 100 student questions per week, using important information from various departments such as: Facilities and Operations, Academics, Visas and Compliance, Student Services, Career Development, and Campus Technology● Assisted the Student Information Manager to pioneer Hult Boston’s first Information center● Utilized Desk.com to document all student inquiries in order to solve wide spread issues throughout the school year● Generated and analyzed data compiled using over 2,000 resolved cases of student inquiries● Aided the Campus Technology department to assist students in troubleshooting various issues Show less

  • Student Services Coordinator

    Sept 2015 - Nov 2016

  • Student Information Coordinator

    Aug 2014 - Sept 2015

  • Operations Intern

    Jun 2014 - Aug 2014
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  SALEM PUBLIC LIBRARY

  May 2017 - Jun 2018

  Circulation and Reference Assistant

  ● Answered extensive reference questions requiring in-depth research● Assisted patrons with finding various types of media throughout the library● Gathered 50 to 100 items each shift to fulfill patron hold requests● Used Evergreen ILS to check in and out items and place holds● Created new library cards and maintained patron records● Informed patrons of their overdue fines and upheld fine policy● Encouraged new patrons to sign up for upcoming events● Helped patrons find summer reading books and provided selection suggestions Show less

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  Salem State University

  Sept 2017 - Nov 2021

  ● Developed step-by-step tutorials and guides for on-campus systems● Edited the student employment website to increase engagement and clarity● Created strategic email sequences for key stakeholders ● Led planning committee for annual employee appreciation event● Evaluated job descriptions to ensure consistency and equity ● Edited and revised the student employee handbook ● NCBI trainer for on-campus diversity training ● Hired over 900+ students in the HR/CMS system following state policies● Created fund trackers to assist supervisors with managing work-study awards● Maintained and digitized employee paperwork including sensitive information● Processed I-9 forms for employment authorization of new hires Show less

  • Talent Development Coordinator & Interim Student Employment Coordinator

    May 2018 - Nov 2021

  • Student Employment Coordinator

    Sept 2017 - May 2018
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  Zoetic Press

  Dec 2021 - Jan 2024

  Associate Editor

  ● Evaluates submissions using the Zoetic Press guidelines● Recommends future structural or developmental edits on submissions● Reviews submissions for any grammatical errors or inconsistencies ● Provides constructive feedback to writers and poets

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  Sperling Interactive

  Jun 2022 - Jan 2023

  SEO Content Writer and Social Media Associate

  ● Wrote blogs, newsletters, website copy, and various content for multiple clients● Edited and proofread the writing of the content creation team for accuracy, brand voice, and grammar● Scheduled and posted monthly blog content directly to client websites through WordPress ● Created, revised, and scheduled social media for an array of businesses● Collaborated with the design team to create engaging graphics for social media● Researched related topics to stay up to date on what was trending ● Utilized Google Analytics and SEMRush to write SEO-driven content Show less