Serdar Engin

Experience

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  Tekfen Construction

  Oct 2005 - Apr 2006

  Personnel Specialist
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  Hacettepe University Hospital

  Apr 2006 - Apr 2007

  Budget Officer
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  İzgi Deri Mam. San. veTic. Ltd. Şti.

  Dec 2010 - Dec 2011

  Planning Specialist
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  Intertech Bilgi İşlem ve Pazarlama Tic. A.Ş.

  Dec 2011 - May 2017

  Led and conducted analysis and design studies of the intelligence systems for 3 major bank projects. (HSBC, Ziraat Katılım, AlbarakaTurk)Conducted analysis studies of ScoreCard system which is used to calculate an intelligence score in credit application processes.Conducted KKB (Credit Registration Bureau) and Risk Center WEB Service acceptance tests. Analysis work of the new intelligence system of DenizBank in collaboration with all stakeholdersUser acceptance and pre-production tests of the new intelligence system of DenizBank Prepared application documents and presentations of R&D projects supported by TübitakWorked as the business analyst in 4 different projects, Fraud Detection and Prevention, ATM Optimization, Campaign Optimization and ATM Location OptimizationParticipated in data analysis studies (cleaning and enrichment)Designed user interfaces and, preparing test cases for beta and user acceptance tests

  • Analyst Team Lead

    Dec 2015 - May 2017

  • Business Analyst

    May 2014 - Dec 2015

  • Business Analyst

    Dec 2011 - May 2014
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  Interbank Card Center

  Jun 2017 - Jul 2019

  Product Owner

  Worked as the product owner of TRİP (Türkiye’nin İletişim Platformu- Communication Platform Of Turkey) to build the product from zero to one.Communicated with fraud departments of major banks, identified product requirements, defined product requirements, and transferred them in a simple and straightforward manner to the development team.Managed the backlog, participated in sprint planning and retrospective meetings, participated in UI/UX studies and conducted test studies of the product. Show less

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  ForteArGe Bilişim Mühendislik Danışmanlık Limited Şirketi

  Nov 2019 - Nov 2020

  Test Team Lead

  Led preparation of test procedures for user acceptance tests.Tested applications of the product according to the acceptance criteria. Provided feedback to development teams and product owners to make sure all bug records are closed according to the expected results.Led user acceptance tests.Prepared training videos and user manuals of the applications.

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  OPLOG

  Nov 2020 - Aug 2023

  Developed and executed product strategy to drive for all customers to start using the newly developed warehouse management system in one year.Led cross-functional teams, including engineers, designers to successfully launch a new product line on time and within budget.Conducted research and analysis studies to identify customer needs and trends, resulting in the development of necessary features that improved user experience and satisfaction.Developed and tracked product backlog user stories for WEB and mobile applications (receiving, put-away, picking, packing, dispatch and return processes) of the Warehouse Management System.Led sprint planning meetings and attending to sprint demo and retrospectivemeetings.Prepared requirement documents and acceptance criteria of the sprint tasks.Prepared use cases, use case diagrams and workflow diagrams.Prepared test case documents, running tests, and also running API and endpoint tests on Swagger and Postman. Show less Preparing requirement documents and acceptance criteria of the sprint tasks incooperation with product manager.Preparing use cases, use case diagrams and workflow diagrams.Preparing test case documents, running tests, and also running API and endpointtests on Swagger and Postman.Attending to grooming, sprint planing and demo meetings.Building communication between product manager and and the developmentteam to make sure product manager and the development team shake hands onthe acceptance criteria Show less

  • Product Owner

    Dec 2022 - Aug 2023

  • Product Manager

    Sept 2021 - Nov 2022

  • Business Analyst

    Nov 2020 - Sept 2021
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  Onlayer

  Mar 2024 - now

  Product Manager