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Natasa Macovei

Natasa Macovei

Sales Consultant

Followers of Natasa Macovei200 followers
location of Natasa MacoveiSibiu, Sibiu, Romania

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  • Timeline

  • About me

    Team Leader Service Delivery at Colt Technology Services

  • Education

    • Colegiul Național „Mihai Viteazul” Sfantu Gheorghe

      2004 - 2008
      Philology

    • Universitatea Transilvania din Brașov

      2008 - 2012
      Bachelor of Engineering - BE Engineering and Management

  • Experience

    • PhotoHotel

      Apr 2015 - Oct 2016
      Sales Consultant

    • Stefanini EMEA

      Feb 2017 - Jun 2018
      Technical Support Engineer Level II

      - Providing support regarding technical issues(software issues, internet connectivity issues) ex: Ms.Office troubleshooting , internet explorer ,SAP, QAD, Putty, Java, Cad application, AD, Cisco phone, VM connections, VPN, Powershell, Mobile Iron;- Log in remotely to solve software issues;- Documenting issues that you deal with on a daily basis into the ticketing system;- Troubleshooting hardware, software and network related issues;- Escalating problems to the next level of support when necessary; Show less

    • Colt Technology Services

      Jun 2018 - now

      • Team Leader Service Delivery

        Aug 2019 - now

      • Number Porting Administrator Service Delivery

        Jun 2018 - Jul 2019

  • Licenses & Certifications