Sourav Singh Manhas

Experience

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  Capabl (from Elite Techno Groups)

  Mar 2021 - Mar 2021

  Intern

  Learnt about basics of vehicles dynamics for automotive industry.

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  JCT Limited

  Jul 2021 - Aug 2021

  Industrial Training

  Responsibilities:-• Monitored machine parts development in engineering workshop and checking its quality. • Note down the readings of air compressors. • Monitoring the cloth production from raw material to packaging. • Inspected materials, equipments, processes, and products to ensure quality specifications are met.• Periodically actions taken for maintenance of machines.• Note down the readings like temperature, voltage, power, current etc. of turbine and boiler.

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  Ola

  Nov 2021 - Apr 2022

  Evaluation Executive

  Responsibilities: -• Evaluation Executive– Conducted thorough inspections of various types of cars, meticulously assessing their structural components and verifying engine functionality.• Marketing– Actively engaged in direct customer outreach and engagement activities, focusing on the sale and purchase of cars on a daily basis.

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  Teleperformance

  May 2022 - Aug 2022

  Customer Service Associate

  Responsibilities: -• Inbound (Voice) – Professionally handled a high volume of customer calls on a daily basis, providing exceptional assistance and resolving queries promptly.• Supervisor– Proactively took charge of escalated cases where customer issues remained unresolved for three days by Samsung's service centers, ensuring swift resolution and a positive customer experience.

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  Mega Marketeer Student Organization

  Sept 2022 - now

  • Co-Founder

    Aug 2023 - now

  • Co-Chief Executive Officer

    Aug 2023 - Feb 2024

  • Event Coordinator ( Markophiles Club)

    Sept 2022 - Aug 2023

  • Club Member (Markophiles Club)

    Sept 2022 - Apr 2023
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  Swiggy

  Jan 2023 - Feb 2023

  Sales Intern

  Responsibilities: -• Marketing– Implemented effective strategies to promote the Swiggy app and onboard new clients, ensuring successful user acquisition and engagement.• Sales– Generated revenue by selling advertisement and discounting packages to Swiggy’ s partner restaurants, boosting their sales, and driving customer engagement.• Key Account Management– Assumed responsibility for managing restaurant accounts on the Swiggy platform, providing exceptional customer service and support. Show less

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  Lotus Herbals Pvt Ltd

  Jan 2023 - Mar 2023

  Sales and Digital Marketing

  Live ProjectResponsibilities: -• Digital Marketing - Strategically utilized social media platforms, including WhatsApp groups and Instagram influencer marketing, to drive effective promotion and create awareness about Lotus products, while highlighting enticing discounts and offers.• Sales - Demonstrated exceptional sales performance by leveraging advertisements and discounts on Lotus products, consistently surpassing personal sales targets on a weekly basis.

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  Trishveda Retail Company

  Apr 2023 - May 2023

  Sales and Marketing

  Guppy Moms Live ProjectResponsibilities: -• Marketing - Conducted market visits to actively promote Guppy Moms products to retailers, leveraging attractive offers and incentives.• Sales - Successfully generated sales through advertisements and discounts offered to retailers in the market and university students, surpassing the team sales targets set by the company.

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  Bikano

  Apr 2023 - May 2023

  Sales and Marketing

  Live ProjectResponsibilities: -• Marketing - Conducted market visits to actively promote Bikano products to retailers, leveraging attractive offers and incentives.• Sales - Successfully generated sales through advertisements and discounts offered to retailers in the market and university students, surpassing the team sales targets set by the company.

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  Lava International Limited

  Jun 2023 - Aug 2023

  Management Trainee

  Responsibilities: -• Marketing– Strategically marketed and promoted various brand products and services, including accessories, feature phones, and smartphones, to attract new clients and encourage them to become Lava members.• Sales– Managed B2B and B2C sales operations for Lava's mobile outlets, working in conjunction with distributor sales executives (DSE) and distributor managers (DM).

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  SLTL Group - Sahajanand Laser Technology Ltd

  Oct 2023 - Apr 2024

  Management Trainee

  Responsibilities: -• Product Marketing - Experienced product marketer adept at delivering comprehensive presentations to clients, showcasing company overviews, products, and services.• Customer Relationship Management- Customer Relationship Manager proficient in utilizing ZOHO CRM to effectively manage and cultivate relationships with existing and prospective clients.• Event Management- Experienced event manager proficient in coordinating company events across multiple expos with precision and professionalism.• Market Research - Skilled in conducting thorough market research to identify industry trends, customer preferences, and competitive landscapes, providing actionable insights to drive strategic decision-making. Show less

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  VVDN Technologies

  Jun 2024 - now

  Trainee (Marketing)