Bethany Round

Experience

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  Opera House Bar & Grill

  Oct 2018 - Jul 2019

  Receptionist

  Managing restaurant bookings, large parties, pre-orders and deposits, ability to adapt and problem solve under pressure to accommodate guest special requirements. Requiring an in-depth knowledge of the restaurant booking system.Being knowledgeable about upcoming events and being able to communicate information to guests.Host and coordinate guests upon arrival, communicate details to the rest of the restaurant.Exceptional and professional telephone manner, email etiquette and highly efficient IT skills. Show less

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  Polo Ralph Lauren Factory Store

  Oct 2019 - Sept 2020

  Sales Assistant

  As a sales consultant I was expected to be well informed on the wide range of products, company policies, and campaigns for my personal and for the customers' knowledge.Contribute to daily sales targets.Required to provide top quality customer service, remaining friendly and enthusiastic in every situation, maintaining an inviting atmosphere and the beautiful fresh product displays in the store.

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  The Botanist

  Sept 2020 - Sept 2022

  Head Sales and Reservations Co-Ordinator

  Managing restaurant bookings, large parties, pre-orders and deposits, ability to adapt and problem solve under pressure to accommodate guest special requirements. Requiring an in-depth knowledge of the restaurant booking system.Organizing private area and restaurant hires, working alongside the restaurant manager to organize events.Held the role of Christmas Co-ordinator, which required me to approach local businesses, co-ordinate food and drinks pre-orders and communicate to the rest of the team, and work towards cover and revenue targets. Running social media platforms, including posts and keeping on top of inboxes. Host and coordinate guests upon arrival, communicate details to the rest of the restaurant.Exceptional and professional telephone manner, email etiquette and highly efficient IT skills. Show less

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  The New World Trading Company

  Mar 2022 - Apr 2022

  Central Reservations Support

  Managing restaurant bookings, large parties, pre-orders and deposits for several different restaurants on a national scale. Requiring in-depth knowledge of each site, including floor plans, operating times and specific rules and restrictions. Answering phone calls and emails for sites across the estate, taking bookings and large enquiries, and amending current bookings.Communicating to management and teams across the estate.Exceptional and professional telephone manner, email etiquette and highly efficient IT skills. Show less

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  SGS

  Sept 2022 - Sept 2023

  Project Coordinator

  Managing surveyor daily schedules, considering turnaround times, and any scheme or client requirements, whilst ensuring that daily financial targets are achieved. Booking accommodation for surveyors where required. Being flexible and quick thinking when dealing with urgent client requests, having the ability to re-arrange schedules last minute. Acting as a direct contact for clients and tenants, ensuring any queries and requests are considered and catered for as appropriate and meeting service level agreements. Managing each client order closely, ensuring reporting is accurate and returned promptly to the relevant parties. Updating all financial records daily, allowing for accurate invoicing. Undertaking general office administrative tasks. Exceptional and professional telephone manner, email etiquette and highly efficient IT skills. Show less

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  HS2 (High Speed Two) Ltd

  Sept 2023 - now

  Graduate Project Management Professional

  Supported project planning, execution, and monitoring to ensure timely and efficient delivery for several construction assets across a £70m project. Prepared, maintained, and organised project documentation, reports, and schedules, assisting in future schedule planning for the next financial year. Coordinated with project managers, team members, and stakeholders to facilitate effective communication and task management.Identified potential risks, proposed mitigation strategies, and tracked resolution progress through co-ordination and risk reduction meetings. Monitored deliverables to ensure alignment with quality standards and stakeholder expectations.Scheduled, attended, and documented key project meetings, including preparing minutes and follow-ups.Tracked project progress against objectives, highlighting variances and concerns to leadership.Liaised with contractors to ensure accurate programme reporting and timely delivery of services and materials. Show less