Taimur Hassan

Experience

• 

  Hotel One By Pearl Continental

  Jun 2012 - Sept 2012

  F&B Trainee

   Work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events Welcome guests in a polite and friendly manner Follow cash handling procedures Ensure proper Management of stock Inventory  Manage guest queries in a timely and efficient manner Ensure the Mise en place before start of operations Up-sell with latest departmental incentives Ensure compliance of brand standards Strive to achieve departmental targets Comply with hotel security, fire regulations and all health and safety legislation Show less

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  Bahria country club

  Dec 2012 - Jan 2014

  Asst Manager

   Develop and implement marketing strategies to maximize restaurant revenues Organize marketing activities such as discount themes and promotional events on and off site Engage customers is positive dialogue to ensure return business and take and resolve any complaints from them Formulate work schedules on a weekly or monthly basis and outline each staff member’s work duties Conduct daily briefing to all production team and services team, before starting of operations Monitor from end presentation and ensure that restaurant service and quality standards are constantly met Keep track of inventory and order supplies as needed Take reservations and bookings while adapting suggestive selling strategy to ensure better revenue generation Maintaining daily log book to keep track all important follow ups for the next day operations and if any fixture required should be done at earliest  Perform restaurant opening and closing activities and organize management of repair and maintenance issues Make-certain that all fire, safety and health regulations regarding food preparation and serving is adhered to on a constant basis Show less

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  Citrus Fine dinning restaurant by kitchen Cuisine

  Sept 2014 - Dec 2016

  Restaurant Manager

  • Work diligently towards enhancing internal service quality standards in the company.• Responsible to maintain the Customer Satisfaction and to maintain a good business terms. • Coordinate daily Front of the House and Back of the House restaurant operations• Deliver superior service and maximize customer satisfaction• Organize marketing activities, such as promotional events and discount schemes• Maintaining daily log book to keep track all important follow ups for the next day operations and if any fixture required should be done at earliest• Train new and current employees on proper customer service practices• Implement policies and protocols that will maintain future restaurant operations• To plan and recommended cost effective measures with optimum level of benefit.• Respond efficiently and accurately to customer complaints• Regularly review product quality and research new vendors• Organize and supervise shifts• Appraise staff performance and provide feedback to improve productivity• Ensure compliance with sanitation and safety regulations• Manage restaurant’s good image and suggest ways to improve it• Control operational costs and identify measures to cut waste• Create detailed reports on weekly, monthly and annual revenues and expenses• Promote the brand in the local community through word-of-mouth and restaurant events Show less

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  Tourism Development Corporation of Punjab

  Dec 2016 - now

  • Staff Officer to Managing Director TDCP

    Jul 2021 - now

  • Marketing / Administrator officer

    Dec 2016 - now