Abhishek Mohapatra

Experience

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  Summa Real Media Private Limited

  Feb 2021 - Aug 2024

  Technical Support Executive

  Working for THE PRAMEYA and PRAMEYA NEWS7 the leading print and broadcasting media organization, for more than three years by implementing various software and providing technical support at admin level and escalating complex issues to senior teams as required.- Implemented software like News Wrap - integrated multimedia newsroom system for (editorial). 4C-MAMS a media asset management system designed to meet the unique archival requirements of media assets. MediaWrap - a web content management system for news portals operations and improvements.- Managing databases for Achieve, Retrieve, Creation, Modification and effective use of database objects like Tables, Constraint, Sequences, Indexes, Group Functions, Joins and Views. Also insights data from the database for analyze and report making by using multiple tools.- Diagnosing and troubleshooting and provided technical assistance related to software, hardware and networkconnectivity. Also identifying and reporting software defects to the development teams for resolution.- Assisted with the deployment and support of enterprise applications and if need arise escalate complex issues to the level 2 and 3 support team and worked closely to resolve them.- Monitored system/ server performance and performed regular maintenance to ensure optimal operation. Show less

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  Editorialunity.com

  Apr 2021 - now

  Writer cum administrator

  administrator at my self created website where we used to write and publish blogs, editorials and articles.